SOCCSKSARGEN - Replace a Lost or Stolen or Damaged SSS Card

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Procedure

This procedure explains various ways to Replace a Lost or Stolen or Damaged SSS Card in SOCCSKSARGEN.

Apply In-Person

1. Following are procedures on how you can replace your lost, stolen, or damaged SSS card. When you apply to replace your old SSS Card, what you will actually get is the new Unified Multi-Purpose ID (UMID) Card.
2. To apply, go to any SSS Branch and fill out the Unified Multi-Purpose ID (UMID) Card Application form. The form is available through SSS's website. A link is provided under 'Documents to Use' section which you can click to download the form. You can also ask for a copy of the form at the SSS branch. Please note that not all SSS branches process UMID applications. Before you visit a SSS branch inquire first (online or via phone) if they have UMID Card Enrollment Facility in their branch. You can also check out this link - SSS Branches with UMID Enrollment Facilities.
3. When you fill out the form make sure to write your correct and complete home address. For the "Type of card application" item, tick either the 'Replacement of Lost Card' or 'Replacement of Damaged Card' box. You may also request for a UMID Card that can be used as an ATM Card as well. For this you will also need to tick the 'UMID Card as ATM Card' box and provide the name of the bank and the branch.
4. At the SSS office, submit your completed application form together with all the additional requirements. If you have lost your SSS card you will also be asked to submit a notarized Affidavit of Loss. You can have one made with the help of a notary public. For damaged cards, you may also be asked to surrender your old damaged card.
5. Pay the replacement fee. Don't forget to collect your Official Receipt (proof of payment).
6. After reviewing your documents, the SSS representative will ask you to go to the booth where they will take your photo, scan your fingerprints, and save your digital signature. You may now go home after this process.
7. Wait for the SMS notification form SSS informing you that your UMID card is now ready for pick up.
8. Collecting your card:
   • If you applied for a UMID Card as ATM card, you need to claim your card at the bank branch you wrote in your application. You must claim your card within thirty (30) days upon receipt of SMS notification from SSS.
   • For regular UMID card, claim your card at the SSS branch where you applied. You must claim your card within sixty (60) days upon receipt of SMS notification from SSS.

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Required Documents

Primary ID card (any one of the following, present original):

• Social Security Card
• Alien Certificate of Registration
• Driver's License
• Firearm Registration
• License to Own and Possess Firearms
• National Bureau of Investigation (NBI Clearance)
• Passport
• Permit to Carry Firearms Outside of Residence
• Postal Identity Card
• Seafarer's Identification & Record Book (Seaman's Book)
• Voter's ID Card

Any two (2) other ID cards/documents, both with signature and at least one (1) with photo (if the applicant don't have any of the primary cards mentioned above)

Additional requirements:

1. For card replacement due to amendment of data/authenticating finger:
   • Previously issued SS digitized ID or UMID card of the card applicant
   • Proof of payment
2. For card replacement due to lost of SS digitized ID or UMID card
   • Duly notarized Affidavit of Loss
   • Proof of payment
3. For card replacement due to non-receipt of UMID Card
   • Duly notarized Affidavit of Non-Receipt of Card
   • Notice/Email from Identity Management Department (IMD) that the courier lost/was not able to deliver the UMID card
   • Proof of payment
4. For card replacement due to damaged UMID Card, UMID Card as ATM Card and other reason/s:
   • Proof of payment

Office Locations & Contacts

Social Security System
SSS Trunkline No. (632) 8920-6401
SSS Call Center: (632) 8920-6446 to 55
IVRS: (632) 7917-7777
Toll-Free No.: 1-800-10-2255777
SSS Email: [email protected]
SSS Facebook: https://www.facebook.com/SSSPh

SSS Office Locations

SSS Branches with UMID Enrollment Facilities

Eligibility

• SSS members who have lost their old SSS card or those who would like to replace their damaged card.

Fees

• Replacement fee: Php200

Validity

• The SSS or UMID Card has no expiry date.

Documents to Use

• Unified Multi-Purpose ID (UMID) Card Application

Sample Documents

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time

Please explain the processing your application.    

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Instructions

• Not all SSS branches can process SSS Card or UMID card applications. Before you visit a SSS branch inquire first (online or via phone) if they have UMID Card Enrollment Facility. Also, you need to apply for your card personally, you cannot ask a representative to apply for you because the process includes taking the applicant's photo, saving his/her digital signature and scanning his/her fingerprints.

Required Information

• Complete name of applicant
• Maiden name (for married female applicants)
• Date of birth
• Place of birth
• Sex
• Father's name
• Mother's maiden name
• Home address (including zip code)
• Country code
• Marital status
• Tax Identification Number (TIN) (if any)
• Height
• Weight
• Distinguishing Feature(s)
• SS Number
• Type of card application (tick the 'INITIAL ENROLLMENT' Box)
• You may also request for a UMID Card that can be used as an ATM Card as well (tick the 'UMID Card as ATM Card' box)
  • Bank Name
  • Bank Branch
• Telephone number
• Mobile/cellphone number
• E-mail Address
• For surviving spouse/guardian/dependent of the deceased/pensioner member:
  • SS Number / Common Reference Number
  • Complete name of member

Need for the Document

Please provide the need for the procedure. e.g. Birth Certificate - why do we need to have a birth certificate?

Information which might help

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Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Social Security System

Others

More information which might help people in SOCCSKSARGEN can be listed here.