Apply In-Person:

1. To report about repair of normal hand pump, you should visit the Punjab Water Supply & Sewerage Board. Contacts
2. The applicant must obtain the Complaint Registration form from the concerned authority in the office.
3. You can also download the complaint form from the website. Complaint Form
4. You have to select “Complaint Registration Form” option to download the form.
5. Make sure that you have all the documents that are mentioned in the "Required Documents" sections of this page.
6. The filled in complaint form have to submitted to the concerned authority.
7. After that, they will provide you the “Complaint Number/Acknowledgement Slip”.
8. You have to keep those details safe for future verification and reference purposes.
9. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Online:

1. The applicant can report the repair of Normal hand pump on online on the official websiteOnline Portal
2. In the complaint registration page, you have to enter details such as,
   • Name
   • Email
   • Contact
   • Subject (Enter the hand pump repair details)
   • Message (Additional Information if any)
3. After entering the details, you have to submit the complaint by selecting “Submit” option.
4. You will receive “Complaint Number” in the pop-up menu immediately after submitting the complaint.
5. You have to keep those details safe for future verification and reference purposes.
6. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

The documents required are

• Identity Proof such as
  • Aadhar Card
  • Voter ID
  • PAN card
  • Ration Card

PUNJAB WATER SUPPLY & SEWERAGE BOARD
PLOT NO.1-B SECTOR 27-A MADHYA MARG,
CHANDIGARH– 160019.
PBX NO – 0172-2651094/2655805
Fax No – 2651176/2654430/2656526/2657526/2642385
Address Link Contacts
Contacts

The applicant should be the consumer of Punjab Water Supply and Sewerage Board to raise report on the Hand Pump Repair.

The fee for this procedure has to be paid as per the authority's request.

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever

The complaint registration form.
Complaint Form

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Please explain processing time taken in obtaining the document/certificate.

Videos explaining the procedure or to fill the applications.
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width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
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Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

The information required to fill the Complaint Registration form are:

• Account Number
• Address
• Contact Details – Email/Mobile Number
• Consumer Name
• Signature of the Consumer
• Date

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.

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Please explain what are other uses of obtaining this document/certificate.
E.g. Birth Certificate can be used as proof of identity.

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More information which might help people.