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ProcedureEdit

Apply In-Person:

  1. To report about repair of normal hand pump, you should visit the Punjab Water Supply & Sewerage Board. Contacts
  2. The applicant must obtain the Complaint Registration form from the concerned authority in the office.
  3. You can also download the complaint form from the website. Complaint Form
  4. You have to select “Complaint Registration Form” option to download the form.
  5. Make sure that you have all the documents that are mentioned in the "Required Documents" sections of this page.
  6. The filled in complaint form have to submitted to the concerned authority.
  7. After that, they will provide you the “Complaint Number/Acknowledgement Slip”.
  8. You have to keep those details safe for future verification and reference purposes.
  9. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.


Apply through Online:

  1. The applicant can report the repair of Normal hand pump on online on the official websiteOnline Portal
  2. In the complaint registration page, you have to enter details such as,
    • Name
    • Email
    • Contact
    • Subject (Enter the hand pump repair details)
    • Message (Additional Information if any)
  3. After entering the details, you have to submit the complaint by selecting “Submit” option.
  4. You will receive “Complaint Number” in the pop-up menu immediately after submitting the complaint.
  5. You have to keep those details safe for future verification and reference purposes.
  6. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.



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Required DocumentsEdit

The documents required are

  • Identity Proof such as
    • Aadhar Card
    • Voter ID
    • PAN card
    • Ration Card



Office Locations & ContactsEdit

PUNJAB WATER SUPPLY & SEWERAGE BOARD
PLOT NO.1-B SECTOR 27-A MADHYA MARG,
CHANDIGARH– 160019.
PBX NO – 0172-2651094/2655805
Fax No – 2651176/2654430/2656526/2657526/2642385
Address Link Contacts
Contacts

EligibilityEdit

The applicant should be the consumer of Punjab Water Supply and Sewerage Board to raise report on the Hand Pump Repair.


FeesEdit

The fee for this procedure has to be paid as per the authority's request.


ValidityEdit

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever


Documents to UseEdit

The complaint registration form.
Complaint Form


Sample DocumentsEdit

Please attach sample completed documents that would help other people.



Processing TimeEdit

Please explain processing time taken in obtaining the document/certificate.



Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external 
websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.



InstructionsEdit

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.


Required InformationEdit

The information required to fill the Complaint Registration form are:

  • Account Number
  • Address
  • Contact Details – Email/Mobile Number
  • Consumer Name
  • Signature of the Consumer
  • Date



Need for the DocumentEdit

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.


Information which might helpEdit

Enter other information which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
E.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.



OthersEdit

More information which might help people.