Apply In-Person

1. A person desirous of making a complaint about water quality in Ladakh can do so by visiting the Ladakh office link
2. Write down the complaint in a detailed manner on white paper. Fill in your name, contact details, address and duration of issue. Attach documents or pictures of proof, if any.
3. Submit the letter to the pollution control officer.
4. The officer will issue a receipt for further reference.
5. No fee is required for this procedure.
6. The time limit for each complaint varies according to the credibility and importance of the complaint.
7. Any step taken towards the complaint will be notified via Email/SMS/Letter.
   

Apply online

1. To Complaint about quality of water (Industrial), the applicant has to use the following link – link
2. Click the “POST GRIEVANCES” to start the process.
3. To verify process, the applicant has to enter the mobile number and enter security code which is provide in the page.
4. Click the “send OTP” button to get the OTP number from the registered number.
5. Enter the OTP and click the “Verify OTP”.
6. Now the applicant has to enter all the details in the application form.
7. Make sure to have all the necessary documents mentioned in the "Required Documents" section of this page.
8. Upload all the necessary documents in the page.
9. After completing all the details, click the “Submit” button.
10. There is no fee for this procedure.
11. Once the verification process gets done, the applicant gets call from the officer.
12. And the action will be taken immediately.

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of childbirth from the Hospital.

Address
Civil Secretariat,
Leh,
Ladakh 194101
Phone: 01982-257561
Website link1, Link2
Contact information link

Anyone with a valid complaint about pollution caused by Industries can apply.

No fee is required to register a complaint.

A complaint is valid until the authorities carry out the necessary solutions.

Please attach documents that people can use. e.g., links

Please attach sample completed documents that would help other people.

The time limit for each complaint varies according to the credibility and importance of the complaint.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
Website = allocine, blip, Dailymotion, Facebook, gametrailers, googlevideo, html5, Metacafe, myspace, revver,
sevenload, Viddler, Vimeo, Youku, YouTube width = 560, height = 340, Video ID = Can be 
obtained from the URL of the webpage where the video is displayed.
e.g. In the following URL 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g., The state office holds birth records since January 1908.

A list of details required to be added to the complaint:

• Name
• Date
• Duration of issue
• Contact details
• Address
• District/Taluk/Village
• Complaint details
• Office address
• Department Name
  

This procedure needs to be done to solve water pollution issues caused by industries.

Enter other information which might help.

Please explain what other uses are of obtaining this document/certificate.
e.g., a Birth Certificate can be used as proof of identity.

Place some external links which might help.