Gujarat - Complaint about Faulty Electricity Meter

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Procedure

Apply In-Person:

1. Approach your local respective electricity office. Refer to the “Office Locations & Contacts” section in this procedure to see what address is applicable to you.
2. Consult the respective person in the electricity office who takes the complaint.
3. Record your complaint as per their guidelines.
4. Once the complaint is recorded, the consumer will be provided with a receipt or acknowledgement which needs to be kept safe until it is required.
5. A technician will visit on the address mentioned in the application to inspect the electricity meter.
6. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
7. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
8. The consumer must follow the department notice and regulations to get the electricity meter fixed.

Apply Online: - Complaint about Faulty Electricity Meter for DGVCL Online with Images and Complaint about Faulty Electricity Meter for MGVCL Online with Images

1. You can register your complaint on the DGVCL Complaint Registration Non Consumer website by navigating to this link Link or to the link Link
2. Click on “Complaint” and “Registering Complaint”.
3. Fill out all the mandatory details required. Refer to the “Required Information” section in this procedure to fill the required details.
4. Save the form and click on submit.
5. The complaint is now fully submitted.
6. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.

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Required Documents

• Original or Xerox of electricity bill
• Card issued by electricity board
• Aadhar card

Office Locations & Contacts

UGVCL (Uttar Gujarat Vij Company Ltd)
UGVCL Regd. & Corporate Office, Visnagar Road, Mehsana -384001
Phone no : (02762) 222080-81 , Fax No.: (02762) 223574
E-mail : [email protected]
Contact link: Link

DGVCL (Dakshin Gujarat Vij Company Ltd)
“Urja Sadan”, Nana Varachha Road,
Kapodara, SURAT- 395006
Gujarat, India
Phone: (0261) 25006000/2506200/2506112
Fax: (0261) 2572636/2574251
Email: [email protected]
Contact link: Link

MGVCL (Madhya Gujarat Vij Company Ltd)
Sardar Patel Vidyut Bhavan,
Race Course, Vadodara-390 007,
Gujarat, India
Phone: (0265) 2310583-86,Fax : 0265-2337918,2338164
Email : [email protected]
Contact link: Link

PGVCL (Paschim Gujarat Vij Company Ltd.)
"Paschim Gujarat Vij Seva Sadan",
Off. Nana Mava Main Road,
Laxminagar,Rajkot - 360004,
Gujarat, India
Phone : 0281-2380425 / 2380427
Fax  : 0281-2380428
E-mail  : [email protected]
Contact link: Link

GUVNL (Gujarat Urja Vikam Nigam Ltd.)
Gujarat Urja Vikas Nigam Limited,
Sardar Patel Vidyut Bhavan,Race Course,
Vadodara 390 007Gujarat, India .
Phone: 91-265-2310582 / 83 / 84 / 85/ 86
Fax: 91-265-2337918 / 2338164
E-mail: [email protected]
Contact link: Link

GSECL (Gujarat state Electricity Corporation Limited)
GUJARAT STATE ELECTRICITY CORPORATION LTD.
Vidyut Bhavan, Race Course, Vadodara-390 007.
Phone: +91 265 661 2016
Email: [email protected]
Contact link: Link

GETCO (Gujarat Energy Transmission Corporation Limited)
Gujarat Energy Transmission Corporation Limited (GETCO)
Sardar Patel Vidyut Bhavan ,Race Course
Vadodara -390007
Gujarat (INDIA)
Phone (O): (+91 265)2310582-86
FAX: (+91 265) 2337918, 2338164 (Control Room)
FAX: (+91 265) 2338152 (MD Office)
FAX: (+91 265) 2351218 (CE-TR Office)
FAX: (+91 265) 2311054 (HR Section)
FAX: (+91 265) 2353091 (Accounts Section)
Email: [email protected]
Website: Link
Contact link: Link

Eligibility

Consumers whose meter are damaged and show fault readings can apply for this complaint

Fees

The fees and payment depends on the respective electricity board and respective state.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

The process takes up to 1 month of time or more.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificates/documents.
e.g. the state office holds birth records since January 1908.

Required Information

To Apply Online:
Enter User Details:

• Title
• First Name
• Middle Name
• Last Name
• Contact Type
• Contact Number
• Email Id

(Either contact number or email id is mandatory)
Enter Communication Address:

• Address line 1
• Address line 2
• District
• Taluka
• City
• Subdivision

Complaint details:

• Complaint Type
• Nature of Complaint
• Complaint Description

To apply in person:

• Customer ID number
• Meter Number
• Telephone number
• Address
• Brief details of the complaint

Need for the Document

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.