Wikiprocedure

Madhya Pradesh - Complaint about Faulty Electricity Meter

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ProcedureEdit

Apply In-Person:

  1. Approach the respective Madhya Pradesh Pashchim Kshetra Vidyut Vitaran Company Ltd. (MPPKVVCL) or Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Ltd. (MPMKVVCL) or Madhya Pradesh Poorv Kshetra Vidyut Vitaran Company Ltd (MPPKVVCL) office to register your complaint regarding the faulty electricity meter.
  2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
  3. Record the complaint according to the office guidelines.
  4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
  5. The request will be taken care of by the respective authority.
  6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
  7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.


Apply Online: -Complaint about Faulty Electricity Meter Online with Images

  1. You can register your complaint to the Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Limited by navigating to this link Link
  2. Click on “Online LT Services” and “meter replacement/faulty meter”.
  3. Enter Ivrs/Customer id to Apply Online for Meter replacement and click on submit button.
  4. Fill out all the mandatory details required. Refer to the “Required Information” section in this procedure to fill the required details.
  5. Save the form and click on submit.
  6. The complaint is now fully submitted.
  7. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.


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Required DocumentsEdit

  • Copy and original of the payment receipt of last electricity bill
  • Copy of card issued by electricity board
  • Photo of the consumer/applicant
  • Scan Aadhaar card


Office Locations & ContactsEdit

Madhya Pradesh Power Generatin Co. Ltd. (MPPGCL)
Block No. 9, Shakti Bhawan,Rampur ,
Jabalpur-482-008
Madhya Pradesh, India.
Phone: 0761 - 2702600, 2661589
E-mail : [email protected]
Contact link: Link

Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Ltd. (MPMKVVCL)
Nishtha Parisar Govindpura Bijli Nagar Colony – 462023
Madhya Pradesh, India
Phone : 0755 260 2033
Contact link: Link

Madhya Pradesh Poorv Kshetra Vidyut Vitaran Company Ltd. (MPPKVVCL)
RES, CHEER, Deori, 470226
Madhya Pradesh
Phone: 075862 50303

Madhya Pradesh Pashchim Kshetra Vidyut Vitaran Company Ltd. (MPPKVVCL)
SCH. No. 71, Behind BSNL Exchange,
Gumasta Nagar, Indore – 452002
Madhya Pradesh, India
Phone : 0731 670 0000

EligibilityEdit

Consumers whose meter are damaged and show fault readings can apply for this complaint.


FeesEdit

The fees and payment depends on the respective electricity board and respective state.


ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever


Documents to UseEdit

Please attach documents that can be used by people. e.g. links


Sample DocumentsEdit

Please attach sample completed documents that would help other people.


Processing TimeEdit

The process takes up to 1 month of time or more.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.


Required InformationEdit

  • Complaint Category: Billing System or Power Supply
  • Choose Identifier
  • Identification Number


Need for the DocumentEdit

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.


Information which might helpEdit

Enter other informations which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More information which might help people.


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