In PersonEdit

If the renewal notice indicates that you need a new image made and all the details on the renewal notice are correct:

1. You need to take the notice to a License Photo Point or a VicRoads Customer Service Centre.
2. Provide your existing license as evidence of identity. If your license is unavailable, you must provide other documentation to prove your identity.
3. Pay the license fee.
4. Have a new digitalized image made.

Notes:

• If you renew at a License Photo Point, a new image will be made, even if VicRoads holds a recent digitalized image on its database.
• You can pay by cash, cheque, EFTPOS or credit card (Visa or Mastercard). However, if you are renewing your license at an agency, please check with them ahead of time to see what payment methods they accept.
• If you have a new digitalised image made at a VicRoads Customer Service Centre or at a photo point, you will receive your new license in about a week.

By Bpay, telephone or mailEdit

If the VicRoads held digitalized image of you is a recent image (the renewal notice will indicate this) and if all the details on your renewal notice are correct, you can renew your license by Bpay, telephone or mail and you will receive your new license within five to seven working days.

• By Bpay

Call your banking provider and follow the prompts.

• By Telephone

Call VicRoads on 1300 554 853 and follow the prompts. This service is available 24 hours a day 7 days a week.

• By Mail

You can send your renewal notice to VicRoads together with the renewal fee. You can pay by either credit card (Visa or Mastercard) or cheque. Send your renewal notice and payment to:
VicRoads
Licence Correspondence
Locked Bag 7000
Kew VIC 3101

In cases where there is no stored image and you cannot attend a VicRoads Customer Service Centre, you will need to complete a photo kit form or call 13 11 71.

• existing license
• original evidence of identity documents

Customer Service Centres:

• VicRoads Customer Service Centre opening hours are: 8.30am - 4.30pm Monday to Friday
• Telephone number for all customer service centres: 13 11 71
• Telephone Centre Operating Hours: 8:30am - 5pm Monday to Friday and 8:30am - 2pm on Saturday

Administrative Offices

• Telephone number for all administration offices : 13 11 71 (operating hours: 8:30am to 5pm Monday - Friday)

Other Location and Contact Information:
http://www.vicroads.vic.gov.au/Home/HaveYourSay/ContactUs/OfficeLocationsAndHours.htm

Anyone who holds a Victorian license.

Car or motorcycle or dual:

• 3 years - $70
• 3 years from July 1 2013 - $71.80
• 4 years - $93.40
• 4 years from July 1 2013 - $95.70
• 10 years - $240
• 10 years from July 1 2013 - $245.90

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents which can be used by people who would like to follow this procedure.    

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Please explain the processing your application.    

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

• You can renew your license in several ways depending on whether VicRoads holds a recent digitalised image of you in its database. The renewal notice will indicate whether a new image needs to be made.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

A renewal notice will be sent to your last recorded address approximately four to five weeks before your license expires. Failure by VicRoads to send a renewal notice or you not receiving the notice does not affect your obligation to renew the license.

Enter other informations which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Renew your License: http://www.vicroads.vic.gov.au/Home/Licences/RenewReplaceOrUpdate/Renewingyourlicence.htm
License Fees: http://www.vicroads.vic.gov.au/Home/Licences/FeesFormsAndFAQs/LicensingFees/DriverLicenceandLearnerPermitfees.htm

More information which might help people.