• For certificates that has been stolen please report it immediately to the Police, before applying for replacement of the certificate.

• Fill up Duplicate citizenship certificate - request form

• For incorrect information on the certificate, please return the original certificate, evidence and covering letter to:

Nationality

Department 17

4th Floor

The Capital Building

Liverpool

L3 9PP

• Completed request form

UK Border Agency

Lunar House,

40 Wellesley Road,

Croydon, Surrey

CR9 2BY

Phone: 0870 606 7766

Textphone: 0800 389 8289 (the contact centre also accepts calls by text relay and other similar services)

Opening Hours: Monday to Thursday 09:00 to 16:45, Friday 09:00 to 16:30 (excluding public holidays).

Provide eligibility criteria's for going through this procedure.

Duplicate certificate: 94

Download Leaflet for Fees

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents which can be used by people who would like to follow this procedure.    

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Please explain the processing your application.    

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Following are procedures on how to replace your certificate of registration or naturalisation as British citizens that has been lost or stolen or with incorrect information on the certificate.

Enter other informations which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• UK Border Agency:

http://www.ukba.homeoffice.gov.uk/britishcitizenship/06-replace-certificate/

More information which might help people.