Uganda National Examination Board (UNEB) does not issue duplicate certificates. In case of loss/damage of result slips and/or certificates, an “Ordinary or Hard-Card” Letter of Verification of results is issued to serve the concerned Candidate.

Apply Online (Apply as Individual):

1. To Apply for letter of verification from UNEB, the applicant has to Make the application online via UNEB e- service portal Link
2. The applicant has to click “Apply as Individuals” to start the application.
3. Read the instructions carefully and filling the application form.
4. The applicant has to fill in all the necessary details in the application form.
5. Make sure that the applicant has to upload all the necessary documents that are mentioned in the “Required Documents” section of this page.
6. Review the application and confirm the declaration check box and click “Submit to UNEB”
7. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
8. Next the applicant will receive a fee deposit guideline regarding the application.
9. The fee details are mentioned in “Fees” section of this page.
10. After successful payment the applicant will receive letter of verification via email or post.
11. This entire process can be completed within 10 - 15 days or as per the timeline advised by the respective department authority.
12. Use the following link to track the status of application link

Apply Online (Apply as Non-Individual)

1. To Apply for letter of verification, the applicant has to Make the application online via UNEB e- service portal Link
2. The applicant has to click “Apply as non-Individuals” to start the application.
3. Read the instructions carefully and filling the application form.
4. The applicant has to fill in all the necessary details in the application form.
5. Make sure that the applicant has to upload all the necessary documents that are mentioned in the “Required Documents” section of this page.
6. Review the application and confirm the declaration check box and click “Submit to UNEB”
7. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
8. Next the applicant will receive a fee deposit guideline regarding the application.
9. The fee details are mentioned in “Fees” section of this page.
10. After successful payment the applicant will receive letter of verification via email or post.
11. This entire process can be completed within 10 - 15 days or as per the timeline advised by the respective department authority.
12. Use the following link to track the status of application link

Apply In-Person:

1. To Apply for Duplicate Advanced Certificate of Education (UACE) the applicant has to obtain letter of verification from UNEB, the applicant has to approach Uganda National Examination Board Link
2. An application form will be provided to the applicant by the concerned officer for both individuals and Non – individual applications.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has to attach all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as mentioned in “Fees” section of this page.
8. An acknowledgment receipt will be provided. Please save it for future reference.
9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
10. The applicant will be processed further. Once all gets cleared the authority will issues the letter verification.
11. This entire process can be completed within 10 -15 days or as per the timeline advised by the respective department authority.

Required documents for Letters of Verification as an Individual

• An Introduction Letter from the Former School addressed to the Executive Secretary, UNEB.
• A Valid Identity Card
• A Letter from Police, in case of loss or damage of Slip/Certificate.
• The Payment is 50,000 Ugx for an Ordinary Letter, 100,000 Ugx for a Hard Card that serves as substitute for a Certificate and 300,000 Ugx for Political/Special Verification documents. (Payable Through Airtel/MTN Mobile Money or Bank Deposits - Guidelines given during the application process.)

Note:

• Application on behalf of another, Authorization Letter and Identity Document from the Candidate is Required.
• Upload PDF, JPG or JPEG files, Maximum FILE-SIZE is 2MB. Reduce Image File's Size before Upload. (esp. Pics taken by Phones)

Required documents for Letters of Verification as a Non-Individual

• A Scanned Letter of Request addressed to the Executive Secretary, UNEB.
• Excel File with a List of Candidate’s Details use the following Accepted Excel File Template link
• The Payment is 50,000 Ugx per Candidate. (Payable Through Airtel/MTN Mobile Money or Bank Deposits)

UGANDA NATIONAL EXAMINATIONS BOARD
Plot 3546, martyrs Way
Ntinda
P.O. Box 7066 Kampala, Uganda
Tel (1): +256 414 286635/6/7/8

Tel (2): +256-312-260753
E-mail: uneb@uneb.ac.ug
Toll Free: 0800211077, 0800111427
Contact details link

• Any person who intends to Apply for Duplicate Advanced Certificate of Education (UACE) is eligible to make this application.

• The Payment is 50,000 Ugx for an Ordinary Letter, 100,000 Ugx for a Hard Card that serves as substitute for a Certificate and 300,000 Ugx for Political/Special Verification documents. (Payable Through Airtel/MTN Mobile Money or Bank Deposits -Guidelines given during the application process.)

• The validity of the Letter of Verification is forever.

• Accepted Excel File Template link

Please attach sample completed documents that would help other people.

• This entire process can be completed within 10-15 days or as per the timeline advised by the respective department authority.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

For Individual Applicants

• Name
• Postal Address
• Telephone
• e-mail address
• Level of Education
• Year of Sitting
• School Center No
• Student Index No
• Institution where the Letter(s) is(are) Required/Addressed to

For Non- Individuals Applicants

• Applicant Details Name of Organization
• Full Address
• Telephone
• e-mail address
• Website

• In case of loss/damage of result slips and/or certificates, a letter of verification of results is issued to serve the concerned candidate. These are issued on request by individuals, educational institutions, employers, and government agencies that carry out investigations.

• Duplicate mark sheets and certificates are issued when the applicant loses the original certificate. It can be used instead of the original one. To get a duplicate certificate, the applicant need to file an FIR in the nearest police attestation.

• For more Information link

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

More information which might help people.