Apply In-Person:

1. To apply for closing an older persons’ residential facility, you have to visit the nearest office of Department of Social Development in your province.
2. You can visit the Department of Social Development office with the help of contact details link given below. Contact details for all the provinces in South Africa can be found in the following link: Link
3. Pay a visit to the office of Department of Social Development. Obtain the application form (Form 12) for closing an older persons’ residential facility and please fill the application form as directed and required.
4. Confirm that you have all the documents listed in the “Required documents” of this page. Now, attach the documents with the completed application form.
5. Then, submit the application form and required documents at the office of Department of Social Development for further processes.
6. After submission, you will receive acknowledgement receipt in Form 13 as a proof of application. Keep it safe which will be required to submit for the approval.
7. The Social Development Department will examine the requirements for approving the request made to close an Older persons’ facility.
8. Once when all the necessary processes are completed, the application form and required documents are forwarded to the concerned departments for proper scrutiny.
9. After the completion of all necessary processes, you will be informed about the approval or rejection of the application.

• Completed application form 12
• Acknowledgement form 13
• Report containing the facilities made for the older persons
• Copy of applicant’s Identity document
• Registration certificate of the facility (if required)

Department of Social Development,
134, Pretorius Street,
HSRC Building,
Pretoria.
Directions using Google map: Link
Customer Care Help line: 012 312 7727
E-Mail: customercare@dsd.gov.za
Website: Link , Link

List of Department of Social Development Offices

Provincial Contact Numbers:
GAUTENG - (011) 355 7687 / 7977 / 7878
LIMPOPO - (015) 293 6004 / 6054 / 6011 / 6053
NORTH WEST - (018) 387 3434 / 0255 / 3497 / 0281
MPUMALANGA - (013) 766 3098 / 3253 / 3031
FREE STATE - (051) 400 0302 / 0304 / 0307
EASTERN CAPE - (043) 605 5000
KWAZULU-NATAL - (033) 264 5400
WESTERN CAPE - (021) 483 3858/ 3765 / 3158 / 5445
NORTHERN CAPE - (053) 807 5600

• Any person running an older persons’ residential facility and wants to close it, can apply.
• The facility must be properly registered and issued a certificate of Registration by the Department of Social Development.

• The service is free of cost.
  

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

• Application forms are available at any office of the DSD.
  

Please attach sample completed documents that would help other people.

• There is no service standard time for the application process.
  

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• The applicant or owner of the facility must inform the DSD and the residents in the facility about the decision to close the facility 90 days prior to the application.
• Proper counselling must be provided to the residents before closing the facility and this should be ensured by the applicant.
• The applicant must direct the residents to get admitted in any other registered facility that is suitable for them.
• A report must be submitted with the application which comprises of the plans made for offering assistance to the older persons in finding an appropriate accommodation facility.
• The registration certificate must be returned back to the DSD along with the application for closing the facility.

• Particulars of the applicant
• Identity number
• Details of the Residential facility
• Registration number

• It is important to deregister the Older persons’ residential facility in the same way that it is registered and make the Department of Social Development aware of this.
  

Enter other informations which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Place some external links which might help.

More information which might help people.