Apply Online

1. To Get Universal Credit, the applicant has to make the application online via link
2. The applicant has to click the “Start” button.
3. The applicant has to check all the details and click the “Continue” button.
4. Create a user ID and password with the following details and click the “Continue” button.
5. Followed by the applicant has to select “Credit” from the following list.
6. Now enter all the details in the application form.
7. Also, upload all the necessary documents which are mentioned in the “Required Documents” section of this page.
8. There is no fee for Universal Credit.
9. After completing all the details, the applicant has to click the “Submit & Save” button.
10. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
11. Then the application will be processed further.
12. Once the process gets completed, the applicant gets a call from the office regarding the application.
13. The applicant will be invited to attend an appointment with a work coach. This will be an opportunity for you to discuss your employment situation and any support you may need to find work.
14. For further details, the applicant has to follow the instruction given by the officer.
15. This entire process can be completed within 20 days or as per the timeline advised by the respective department authority.

• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Passport size photographs
• Any other documents (if required)

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Textphone: 0800 328 1344
Monday to Friday, 8 am to 6 pm
Contact link

To be eligible for Universal Credit in Scotland, you must meet the following criteria:

• You must be on a low income or have no income.
• You must be aged 18 years or over. In some cases, 16 or 17-year-olds may be eligible.
• You must not be in full-time education, although some exceptions apply.
• You must be a resident of the UK and have the right to work and claim benefits.
• You must have less than £16,000 in savings.
• You must not be receiving certain other benefits, such as Income Support, Jobseeker's Allowance, or Housing Benefit.

• There is no fee for this credit.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• This entire process can be completed within 20 days or as per the timeline advised by the respective department authority.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

• Name
• Nationality
• Age
• Date of Birth
• Gender
• Residential Address
• Residential No
• Mobile No
• Email Address
• Educational Qualifications
• Declaration
• Date

• Universal Credit is a social security benefit in Scotland and the rest of the United Kingdom that provides financial support to people who are on a low income or have no income.
• It is designed to replace six existing means-tested benefits, including Income Support, Jobseeker's Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, and Employment and Support Allowance.

• For more information link

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

• Universal Credit is intended to simplify the benefits system and make it easier for people to manage their finances.
• However, it is important to note that it may not be the best option for everyone, and you should consider seeking advice from a benefits advisor to ensure that you are receiving the support that you are entitled to.