How to Import

1. Contact a clearing agent to assist you with the custom processes that require a registered clearing agent. View the list of approved clearing agencies via this link: clearing agent
2. Clear the consignment by:
   • Having your clearing agent declare the goods through the E-SINGLE WINDOW portal: E-WINDOW and obtain the Home consumption declaration - IM 4 and Assessment notice for import declaration
   • Pay the import tax and declaration fee as recommended in the Assessment notice for import declaration at the bank and obtain the Payment confirmation - import declaration
   • Upon payment the consignment will be inspect by a custom officer who will assess the declared value of the consignment and when necessary amend the value on the declaration, which can lead to a variation in the amount of tax to be paid.
3. Then the Rwanda Inspectorate, Competition and Consumer Protection Authority (RICA) will send their inspector to checks whether the consignment is still in good conditions and if it is accompanied with all necessary authorisations or permits.
4. Once verifications are complete and successful, the RICA representative approves the goods release in the Electronic single Window, therefore informing the customs that the consignment clearance can proceed
5. The customs officer in charge counts the good to ensure the number matches what is written on the declaration note and issue you an exit note releasing the non-processed food products to enter Rwanda

• Invoice -amount can be revalued by the customs officer
• Packing list
• Certificate of origin
• Certificate of domestic company registration
• Standardization mark permit
• Assessment notice
• payment confirmation import declaration

CUSTOMS SERVICE DEPARTMENT
KK 532 St P.O Box 3987 Kigali, Kigali
Tel: +250 788 185 712
Email: customs@rra.gov.rw
Website:Rwanda Revenue Authority

RWANDA INSPECTORATE, COMPETITION AND CONSUMER PROTECTION AUTHORITY (RICA)
P.O Box 621 , Kigali
Tel: +250 788 154 500
Email: infoinspection@minagri.gov.rw
Website:RICA

• Registered business owner who wish to import a consignment of processed non-food products

• Have your clearing agent assist you with the fees calculations as recommended in the Assessment notice for import declaration, however the declaration fee is RWF 3000

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

• Assessment notice for import declaration
• Exit note IM

• Within a day

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

• Names
• Registration Number
• Nationality
• Address
• Goods details
• Date and signature

• Imported products must be declared and comply with the customs rules and RICA standard requirement to be allowed entry into Rwanda

Enter other informations which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• Trade Portal

More information which might help people.