How to Apply

1. First obtain horticulture export license and phytosanitary certificate if you don’t have them (refer to Information which might help section below)
2. Contact a clearing agent to assist with the customs process that require a registered clearing agent, view the list of clearing agencies via this link: clearing agent List
3. If you intend to export your product to EU, you will need to obtain a certificate of origin by having the clearing agent apply it through the Rwanda e-single window: e-single you can also find out about the particular rules of origin that apply to the specific product and export market. Find out more by consulting RRA’s customs unit:
   

   Tel.: + 250 252595512

   Hotline: 3004 (free of charge)

   E-mail: customs@rra.gov.rw

4. Then obtain an airway bill by:
   • Contacting an airline to book cargo space according to the weight of your cargo. Note, the booking must be done at least 24 hours prior to direct flights and 48 hours prior to transiting flights
   • Transport your cargo to the airport warehouse for cargo scanning, this must be done 6 hours before flight for security purposes at the presence of a police officer
   • Then cargo will be weighed and an airway bill will be prepared according to the weight and nature of the consignment
   • Obtain the airway bill and pay the prescribed amount at the bank
5. Clear the consignment by having your clearing agent declare the cargo online through the Rwanda e-system window: e-system and pay the prescribed clearance fee. NOTE: Payment can be made online on Rwanda Revenue Authority account at any of the commercial banks that provide that service, and via MTN Mobile Money, by selecting payment (#3) and Rwanda Revenue (#6).Once the payment is made, the Customs office gets an automatic notification in the electronic single window system so they can produce the release documents right away.
6. Finally you will obtain a release order and Exit note - Export allowing the product to proceed outside Rwanda

• Horticulture export license
• Phytosanitary certificate
• Invoice
• packing list
• Export contract
• Import permit form country of destination
• Air way bill

CUSTOMS SERVICES DEPARTMENT - KIGALI INTERNATIONAL AIRPORT
KN 5 Rd, Kigali
Tel: +250 788 185 602
Email: customs@rra.gov.rw
Website:Rwanda revenue authority

• Citizens and residents of Rwanda either as individuals or registered companies

• The total fees is obtained based on several factors in several stages of the process of exporting Flowers however the fee for processing online declaration RWF 3,000

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

• Export Contract

• Release order
• Exit Note:

• Within 3 weeks

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Rwanda Revenue Authority uses the Electronic Single Window (ESW) for creating, validating, modifying export, import and transit declarations. Ideally, information on custom declarations is shared between all EAC members since ESW is connected to all EAC partner states online clearing systems. Check with RRA customs unit for an update on the current status of integration.
• Only accredited clearing agents are able to access the ESW. The exporter submits all necessary documents to the clearing agent. The clearing agent prepares and submits online export declaration together with supporting documents.The customs officer verifies both the customs entry and the attached supporting documents.

• Names
• Address
• Export commodity details
• List of suppliers
• Signature
• Stamp
• Dates

• If you want to Export flowers from Rwanda, you will need to go through all the customs process and obtain a Release order and Exit note to prove that you have complied with customs and your consignment is free to proceed with the exit transportation from Rwanda

• Requirements to be licensed as a horticulture exporter in Rwanda: Link
• Phytosanitary Certificate
• RALIS portal user guide

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• Rwanda Trade Portal

More information which might help people.