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Rajasthan - Complaint about Faulty Electricity Meter


Procedure

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Apply In-Person:

  1. Approach the respective office A.V.V.N.L, Jodhpur DVVNL, Jaipur VVNL to register your complaint regarding the faulty electricity meter.
  2. Refer to the “Office Locations & Contacts” section in this procedure to see what address is applicable to you.
  3. Record the complaint according to the office guidelines.
  4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
  5. The request will be taken care of by the respective authority.
  6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
  7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.




Required Documents

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  • Copy and original of the payment receipt of last electricity bill
  • Copy of card issued by electricity board
  • Photo of the consumer/applicant
  • Scanned Aadhaar card





Office Locations & Contacts

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Rajasthan Electricity Regulatory Commission
'Vidhyut Viniyamak Bhawan, Sahakar Marg,
Near State Motor Garage,
Jaipur - 302001
Rajasthan, India
Phone: 2741181, 2741016Fax: 2741018Email : rercjpr@yahoo.co.in
Contact link: Link

Jaipur Vidyut Vitran Nigam Ltd
Vidyut Bhawan, Jyoti Nagar,
Jaipur - 302005
Rajasthan, India
Phone: 91-141-2747017
Email : jaipurdiscom@jvvnl.org
Contact link: Link

Ajmer Vidyut Vitran Nigam Ltd
Vidyut Bhawan, Makarwali Rd,
Panchsheel Nagar,
Ajmer - 305004
Rajasthan, India
Phone: 1800 180 6565
Email : cecommercialavvnl@yahoo.co.in
Contact link: Link

Jodhpur Vidyut Vitran Nigam Ltd
New Power House, Industrial Area
Jodhpur-342003 ,
Rajasthan, India
Phone: 0291-2651200
Email : mdjodhpurdiscom@gmail.com
Contact link: Link



Eligibility

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Consumers whose meter are damaged and show fault readings can apply for this complaint.



Fees

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The fees and payment depends on the respective electricity board and respective state.



Validity

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Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever



Documents to Use

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Please attach documents that can be used by people. e.g. links




Sample Documents

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Please attach sample completed documents that would help other people.



Processing Time

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The process takes up to 1 month of time or more.



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Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.




Instructions

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Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.



Required Information

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  • Company/ Product Name
  • Subject of Complaint
  • Category of complaint
  • Country of complaint
  • State (optional)
  • Complaint Details
  • Attach photos




Need for the Document

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Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.



Information which might help

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Enter other informations which might help.



Other uses of the Document/Certificate

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Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.




External Links

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Place some external links which might help.



Others

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More information which might help people.




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