• This procedure explains various ways to raise a request for the shifting of the electric transformer.

Apply In-Person:

1. To apply In-Person, you should visit the allocated EB office for your location. You can details in the “office location and contact” section.
2. While applying In-Person, the consumer should obtain the application from the authorities in the office.
3. You can also write the request letter mentioning the reasons for shifting the electric transformer.
4. Make sure you have all the documents mentioned in the “Required Documents” section.
5. The request letter/Complaint form and the required documents should be submitted to the officials in the Electricity Board such as ASSISTANT ENGINEER (AE), ASSISTANT EXECUTIVE ENGINEER (AEE), and SENIOR EXECUTIVE ENGINEER (Sr. EE) in the local Electric Board location.
6. The authorities will go through the application form and provide an estimate of the amount to be paid to the Electricity Board.
7. The estimated amount has to be paid in the Demand Draft (DD).
8. After giving the form, they will provide you the Complaint Number and the payment slip.
9. You have to keep those details safe for future verification and reference purposes.

Apply Online:

1. You can raise a request for the shift of the electric transformer on the official PSPCL website. Address
2. You have to select “Other Complaints” option in the web page.
3. Enter the details such as
   • Complainant Name
   • Contact Number
   • OTP
4. You can to verify the account with One Time Password.
5. After that you have to enter the details such as
   • Consumer Number
   • Name
   • Address
   • Pin Code
   • Email- Id
   • Landmark
   • City/Village
   • Tariff Description
   • Tariff Code
   • Consumer Load
   • Consumer Meter Details
   • Meter Reading Group
   • Service Request Major Type( Choose Others)
   • Service Request Type( Choose Complaint)
   • Service Request Sub-Type
   • Request Details
6. After submitting the complaint, you will receive your “Complaint ID/Number”.
7. You have to save the details for future verification and reference purposes.
8. The shifting process will be carried on by the authorities at the desired time.
9. You can track your Complaint in the “Check Complaint Status” option by entering the given “Complaint ID/Number”.

Apply through 24/7 portal:
To raise a request for the shifting of the electric transformer, you can request through the customer care service, which works 24/7-365 days.

1. The 24/7 Customer Care toll-free numbers are
   • 1912
   • 1800-1800-1000
2. After your registration, you will get your “Complaint Number” to your registered mobile number.
3. You have to keep those details safe for future verification and reference purposes.

Here are the list of necessary documents needed to shift the electric transformer:

• Recently paid electricity bill(Shouldn’t have any arrears)
• Any Ownership documents such as
  • Sale deed
  • Allotment, Possession letter
  • Municipal Tax receipt
  • Gift deed
  • Will deed or any other valid document
  • An indemnity bond drawn by the owner
• DD for the estimated shifting charges
• Proof of Identity of the applicant such as
  • Ration card
  • Election Identity Card
  • PAN card
  • Aadhar card
  • Passport
  • Driving license
• Any other document(mentioned by the authorities)

Punjab State Power Corporation Ltd
The Mall, PSEB Head Office
Patiala,
Punjab 147001Phone: +91 1752225230
ADDRESS : Link
List of all the contact details of PSPCL.

• Contacts
  

To request a shift in the transformer, the eligibility criteria are:

• You should have the Consumer Number, any valid Identity proof (Ex. Aadhar Card), and the recently paid electricity bill for the mentioned location for shifting.
• You should be the resident or the owner of the land (leaser too) in the mentioned area for “shifting the electric transformer.”

• The fee structure for the shifting of the electric transformer is given by the respective Electricity Board Officials depending on the location, wiring, and the power supply details of the particular transformer/pole.
• The consumer should bear the cost of shifting the transformer/pole.
• The evaluated fee should be paid in the form of a Demand Draft to the PSPCL.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• The processing time is depended on the location, wiring, and power supply details of the particular transformer/pole that needs to be shifted.
• The authorities of the local Electricity board will take a survey and give the estimated processing time for the shifting.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

The list of details required for raising request for the shift of electric transformer in your locality are:

• Consumer service number
• Recently paid Electricity Bill
• Payment details( Demand Draft of the estimated amount said by the officials)
• Additional documents mentioned by the officials while applying In-Person mode.

To shift the electric transformer in your mentioned locality, a registered request/complaint ID is required to take the necessary steps.

Enter other information’s which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

For more details regarding the Electricity related services, always refer to the official PSPCL website linked here. Website Link

More information which might help people.