Procedure
Apply via Agent
- Electricity bill payment for the electricity consumed by a consumer shall be paid to the respective state electricity board (department).
- “Punjab State Power Corporation Limited” (PSPCL) is the electricity regulation board operating within the state of Punjab.
- Payment of electricity bill shall be paid through
- Cash counters of respective electricity board office
- Online portal – Web Self Service
- Pay through Mobile App
- Pay through other sources (Billdesk / NEFT or RTGS / BBPS)
Tariff:
- There are different amount charged for residential and commercial users. The rate of per unit charge varies with state to state and as per the slab decided by the respective electricity board.
- Following online link provides Tariff Details. Link for tariff : online Tariff link
- After 1st July, Digital mode is mandatory for bill payments above Rs.50,000/-
Pay in person
- Consumers shall pay their electricity bill by person at the respective CSCs or PSPCL bill counter.
- Please use the following contact numbers and link to find the payment outlets.
- PSPCL Customer Care Toll Free Number : 1 800 180 6045
- PSPCL Customer Care Contact Number : +91 17 5222 5230
- PSPCL Customer Care Helpline Number : 96461-14507
- PSPCL Customer Care Number : 01633-262052
- PSPCL Customer Care Query Number : +91 29 1274 2229
- Payment outlets: link for contact
- Consumers shall pay their electricity bill at the Seva Kendra. Please use the link for Seva Kendra: link for directory
- Go to the respective counter and pay your bill amount along with the bill to make payment.
- The counter staff will issue you the receipt for the payment made
Pay online – State Portal
- In order to pay online, please use the following link: online portal link
- In the given page, Enter your Account Number and hit “Submit” to get a popup for notice. Please hit “proceed” to reach next screen after reading the details.
- Here, details pertaining to account number will be displayed. Please hit “Make payment” to go for the payment page.
- Resulting page displays email, mobile number and box to enter amount. Please enter the desired amount and hit the applicable option to reach the payment gateway page.
- In the payment gateway page, please select the type of payment and provide required details at prompted places and hit make payment to reach the successive page.
- User should follow the screen prompt for the payment mode selected to complete online payment transaction.
- Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.
Mobile App - UMANG
This App shall be installed. But,the option for Punjab will be provided soon
- This app can be downloaded using the Google play store. play store link
- Once the app is installed, user has to login using his mobile / aadhaar number. User gets PIN to enter at the box provided and hit Login to reach the main page.
- Please scroll down to get PSPCL bill payment option and hit the option to reach the next page.
- Once the next screen reached, please provide the prompted details and proceed for making payment using appropriate option.
- Once you select the payment type, user will be directed to the respective payment gateway option for user to provide appropriate details against the prompt.
- After completing the screen prompt, please use the respective option to pay online.
- Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.
Mobile App - PSPCL Consumer Services
- This app can be downloaded using the Google play store. play store link
- Once the app is installed, user has to login using his mobile number and hit sign up. Please follow the screen prompt to complete registration.
- The next page prompts for Pin number and hit signup to enter the main screen.
- User will get the screen with options to choose, please select Electricity bill option to pay.
- Once the next screen reached, please provide the prompted details and proceed for making payment using appropriate option.
- Once you select the payment type, user will be directed to the respective payment gateway option for user to provide appropriate details against the prompt.
- After completing the screen prompt, please use the respective option to pay online.
- Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.
Other Apps to pay
- Users shall use the private App’s to make payment of electricity bill. Please make sure with the respective department officials to confirm about these service providers to make payment.
- Electricity bill can be paid through following apps Phonepe, Paytm, Amazon, Freecharge, Mobikwik etc,.
Other modes to pay
( NEFT or RTGS / BBPS)
- NEFT/RTGS
- Please visit the following site : Online link
- Please enter the Account number in the given space and hit “Get details” to reach the next page
- Detail of Your electricity account number, Mobile Number and email id will be displayed on your screen, then click on “submit” button (If Mobile number and e-mail address are not already registered, then provide mobile number and email address and then click on “submit” button. After two days, consumer will get a confirmation from PSPCL)
- Resulting screen displays bill details for the account number provided. If the details are OK, Hit the respective button - print acknowledgement to get requisite details to make RTGS transaction through your bank (i.e. IFSC code & Account Number (for non-SBI account holders) and Power Jyoti Details for SBI account holders )
- User will be directed to the respective payment gateway option for user to provide appropriate details against the prompt.
- After completing the screen prompt, please use the respective option to pay online.
- Once the payment is accepted, user will get a transaction acknowledgement. Please keep it saved or printed for future reference.
BBPS (Bharath Bill Payment System)
- Use the following link to pay at your area BBPS outlet as per pin code: BBPS outlet link
- Please select “find nearest Bharat BillPay outlet” option provided at the bottom of the page.
- enter your pincode at the box provided and hit “Go” to reach the next page with contact details. Please follow the page to get the details of payment outlet and pay their directly
- Use the following link to pay as per your Bank/Non-Bank for Quick Bill Payment: BBPS Quick bill payment option
- Please select the Respective electricity department and follow the screen prompt and proceed further to make the payment
Apply through app
- To Pay Electricity Bill, the applicant can download any type of payment app like Gpay link, Phonepe link, amazon pay link, Paytm link.
- The applicant has to download the app by using the link.
- First the applicant needs to completed the registration process.
- For registration enter the mobile number and in registered number the applicant gets the OTP number.
- Enter the OTP code and add on the bank account in the app.
- For paying electricity bill, the applicant has to search for Punjab Electricity Board.
- To link the electricity account in the app, the applicant has to enter the consumer number.
- NOTE: Format of the consumer number – “Regional code, section distribution, and service number.
- And enter the name (optional), and add the registered mobile number which is given in the electricity board.
- The applicant gets the monthly payment amount.
- Now, the applicant has to click the “Pay” button and enter the amount.
- Enter the UPI password and the payment will be processed.
- There is no fee for this app.
- The processing time for this procedure is within a minute.
Required Documents
- Consumer has to provide the following details while paying the bill
- Electricity Bill
- Consumer Account Number (can be obtained from old receipt also)
- Board for which payment is paid
- Aadhaar card
- Consumer address and name
Office Locations & Contacts
- Punjab State Power Corporation Ltd,
The Mall, PSEB Head Office, Patiala - 147001
Punjab, India
Phone: 2740325, 2741322,2740769, 2741758
Fax- 2743463, 2740737
Email : cmd-pspcl@pspcl.in
Call @ 24/7 : 1912
Contacts link : contact information link
Eligibility
- The individual should be a resident of the state.
- Consumers are eligible to pay the electricity bill.
- Every applicant has to have a meter reading to calculate consumption
Fees
- Electricity bills are generated with the slab rates applicable for the units consumed as per the state regulations
- As a consumer, it is mandatory to pay prescribed amount as advised by respective board. (even the electricity is not consumed, each states has different default charges levied to its active consumers and the same has to be paid)
Validity
- The electricity bill generated for the period has to be paid before the due date.
- There will be a penalty for late payment. Authorities has the power to suspend the connection
- This payment is valid for the consumed electricity units
Documents to Use
Please attach documents that can be used by people. e.g. links
Sample Documents
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Processing Time
- It is immediate
- The payment against the consumed bill is made immediately
Punjab - Online Pay Electricity Bill
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Punjab - Pay Electricity Bill
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Instructions
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e.g. The state office holds birth records since january 1908.
Required Information
A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.
Need for the Document
- One has the pay the electricity bill within the due date for bill generated against the usage for the given period
- In different state the collection for the electricity varies from monthly to two months once
- Our everyday life requires electricity more than anything else. So, user has to pay by due date
- Government provides electricity connection to those who apply for a new connection.
- Electricity should be consumed with responsibility. Because not only the cost counts but also this resource needs proper care to make available for our future generations
- State government provides subsidy in the amount charged based on different factors (Agriculture, usage of electricity and more)
- Always use certified products for electrical wiring
- One should not use domestic supply for commercial purpose and there will be a heavy fine and even action against consumer is inevitable.
Other uses of the Document/Certificate
Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.
External Links
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Others
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