This procedure explains various ways to raise a request for the shifting of the electric transformer.

NESCO, WESCO and SOUTHCO
Apply In-Person:

1. To apply In-Person, you should visit the allocated EB office for your location.
2. While applying In-Person, the consumer should obtain the application from the authorities in the office.
3. You can also write the request letter mentioning the reasons for shifting the electric transformer.
4. Make sure you have all the documents mentioned in the “Required Documents” section.
5. The request letter/Complaint form and the required documents should be submitted to the officials in the Electricity Board such as ASSISTANT ENGINEER (AE) or JUNIOR ENGINEER (JE).
6. The authorities will go through the application form and provide an estimate of the amount to be paid to the Electricity Board.
7. The estimated amount has to be paid in the Demand Draft (DD).
8. After giving the form, they will provide you the Complaint Docket Number and the payment slip.
9. You have to keep those details safe for future verification and reference purposes.

NESCO, WESCO, and SOUTHCO
Apply through 24/7 portal:
To raise a request for the shifting of the electric transformer, you can request through the customer care service, which works 24/7-365 days.

1. The 24/7 Customer Care toll-free number is
   • 1912.
   • NESCO (1800-3456-718)
   • WESCO (1800-3456-798)
   • SOUTHCO (1800-3456-797)
2. You can also mail your request to the 24/7 Customer Care Service.
3. Email Id:
   • nesco_cscbls@rediffmail.com - NESCO
   • wesco@wescoorissa.com. - WESCO
4. After your registration, you will get your “Complaint Number” to your registered mobile number/Email ID.
5. You have to keep those details safe for future verification and reference purposes.

For Apply-In Person, the details required are

• Recently paid electricity bill(Shouldn’t have any arrears)
• Any Ownership documents such as
  • Sale deed
  • Allotment, Possession letter
  • Municipal Tax receipt
  • Gift deed
  • Will deed or any other valid document
  • An indemnity bond drawn by the owner
• DD for the estimated shifting charges
• Proof of Identity of the applicant such as
  • Ration card
  • Election Identity Card
  • PAN card
  • Aadhar card
  • Passport
  • Driving license
• Any other document(mentioned by the authorities)

NESCO
Customer Service Centre, NESCO Near Kalimandir,
Vivekanandamarg,Balasore
Ph No :06782-320868,261509
E=Mail Id: nesco_cscbls@rediffmail.com

North Eastern Electricity Supply Company of Orissa Ltd.
Corporate Office: At:Januganj,
Balasore, Pin:756019,
Phone:(06782)-269864
Fax No:(06782)-263259
E-mail Id : nescoltd@hotmail.com

• nescoltd@rediffmail.com
  
• nesco@nescoorissa.com
  

Address: Link

SOUTHCO
Corporate office- Courtpeta,
Berhampur, Ganjam, Orissa 760 004
Regd. Office- Plot - N-1/22,
Nayapalli, Bhubaneswar,
Orissa - 751015
Tel No: + 91674-2558727
Fax No: + 91674-2558343.
Address: Link

WESTERN ELECTRICITY SUPPLY COMPANY OF ORISSA LTD.
Wesco Corporate Office :BURLA- 768017,
DIST - SAMBALPUR , ORISSA, INDIA.
PHONE - (91-663)2430892, 2430895
FACSIMILE- (91-663) 2432113, 2432115
Email- wesco@wescoorissa.com.
Address: Link

To request a shift in the transformer, the eligibility criteria are:

• You should have the Consumer Number, and any valid Identity proof (Ex. Aadhar Card).
• You should be the resident or the owner of the land (leaser too) in the mentioned area for “shifting the electric transformer.”

• The fee structure for the shifting of the electric transformer is given by the respective Electricity Board Officials after surveying for the mentioned location.
• The consumer should bear the entire cost of shifting the transformer/pole.
• The evaluated fee should be paid in advance in the form of a Demand Draft to the respective Electricity Board.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

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• The processing time is depended on the location, wiring, and power supply details of the particular transformer/pole that needs to be shifted.
• The authorities of the local Electricity board will take a survey and give the estimated processing time for the shifting.

Videos explaining the procedure or to fill the applications.
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Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

The list of details required for raising request for the shift of electric transformer in your locality are:

• Consumer service number
• Recently paid Electricity Bill
• Payment details( Demand Draft of the estimated amount said by the officials)
• Additional documents mentioned by the officials while applying In-Person mode.

To shift the electric transformer in your mentioned locality, a registered request/complaint ID is required to take the necessary steps.

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