Apply In-Person:

1. To Report Failures in the Supply of Electrical Energy, the applicant has to approach the Federal Electricity Commission (CFE) in Mexico link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as requested by the authority.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further.
10. For further process, the applicant has to follow the instruction given by the officer.
11. This entire process can be completed within 1 week or as per the timeline advised by the respective department authority.

• Application form
• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, utility bill, etc)
• Proof of ownership
• Bill receipt
• Any other documents (If required)

Federal Electricity Commission (CFE) in Mexico
National offices
Address: Av. Paseo de la Reforma 164, Col. Juárez, C.P. 06600, Ciudad de México. México
Contact: 55 5229 4400
Phone: 071 (within Mexico)
International Phone: +52 55 9191 0351
Email: contacto@cfe.gob.mx
Contact Link

• Any individual in Mexico who intends to Report Failures in the Supply of Electrical Energy is eligible to make this application.

• The applicant has to pay the prescribed fee as requested by the authority.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• This entire registration process can be completed within 1 week or as per the timeline advised by the respective department authority.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

• Name
• Surname
• Address
• ZIP code
• Gender
• Mobile number
• Fax
• Email
• Nationality
• Mailing address
• Other details
• Declaration
• Date
• Signature

• Reporting failures in the supply of electrical energy in Mexico refers to the process of informing the electricity provider or relevant authorities about issues or problems related to the delivery of electrical power.
• It involves notifying the responsible entity about power outages, disruptions, or other failures in the supply of electricity, so that they can take appropriate action to address the issue and restore the service.

• It is important to report failures in the supply of electrical energy promptly, especially in situations where there may be safety concerns or when a larger area is affected. This enables the electricity provider to prioritize response and allocate resources efficiently.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

• The electricity provider or relevant authorities will use the information provided to investigate and address the underlying cause of the failure, dispatch repair crews if necessary, and work towards restoring the electricity supply as quickly as possible.