Apply In Person

1. To Renew a Canvasser permit, the applicant should make the application to the Mauritius Tourism Authority. Please view the Mauritius Tourism Authority contact details through this Contact Information.
2. Visit the Tourism Authority’s office to obtain the renewal application form at the reception.
3. Read and complete the application form as required and obtain all the required supporting documents and attach the documents to the application form in a single file.
4. The officer will assess the application to confirm that the form is filled in as required and check if all the required documentation for the application is provided by the applicant.
5. After the verification process, the applicant will be required to pay the non-refundable processing fees of Rs 5000 as an employee canvasser or Rs. 3000 as an owner canvasser at the cashier's office and obtain the payment receipt.
6. Upon the payment for the processing fee, the applicant will be issued with the acknowledgment receipt of the application. Note that the date of issue of the receipt will be the effective date for the processing of the application.
7. Then the application will be forward to the responsible authority for processing.
8. The authority will evaluate the application and if need be, the authority will conduct an inspection on the applicant’s premises of operation through a Tourism Enforcement Officer (TEO) who will take prior appointment with the applicant regarding the inspection. Note that depending on the activity of the business, clearances may be required from fire services, health authorities, and police.
9. Once the inspection is completed, the Tourism Enforcement Officer (TEO) will submit the inspection report to the relevant authority at the Tourism Authority’s office.
10. The Authority will then forward the application and the inspection report to the Licensing Committee (LC) of the Tourism Authority for approval.
11. The LC will evaluate the application and the report and either decide to issue a letter for payment of the Letter of Intent (LOI), or issue a letter of approval for TEL, or deny the approval of the application.
12. In the case where an LOI has been issued, the applicant should ensure that all conditions have been complied with during the relevant period. Once all conditions have been complied with, the applicant should inform the Tourism Authority in writing and a second site visit may be carried out and recommendations submitted to the Licensing Committee for further consideration.
13. If the application is approved, the renewed permit will be issued to the applicant within 15 days of applying.

Apply Online

1. To apply for renewal of the Renew a Canvasser permit online, you as the applicant should make your application through the Mauritius Tourism Authority portal via this TA online portal
2. You will be prompted to log in by entering your email address and password if you have an account and if you do not have an account, click on the “Register a New Account” option.
3. Enter your email address, answer the math security question then click on the “Create New Account” button.
4. Then a notification email for login, will be sent to the email account, click on the link in the email from the TA and you will be directed to the next page, click on the “Log in” button and enter your password, Time zone, Name, enter your password, then click on the “Save” button.
5. Note After changing the password, you must now make an application in the system in less than 14 days, failing which the account will be deleted.
6. You will then be required to create a profile, i.e. either for an individual (self) or an agent (on behalf of an applicant).
7. Proceed and create an account using the following steps below.

Creating a profile as an individual/for self

1. If you opt to file the application as an individual/ for self, select the “+Click here to create Profile” button under the “For self” tab.
2. Add Applicant/ licensee details page will be displayed, under Type of license or the certificated initially required drop box select “Canvasser” and fill out all mandatory fields, upload the required documents as listed on the site then click on the “Save” save button.
3. An applicant profile will be created by the system and the permit application form will automatically be displayed on the screen
4. Then the application particulars page will be displayed Under Type of license/certificate select “Canvasser permit” and Under Type of a Canvasser permit select “Renew”.
5. Applicant Details Page, will be displayed, fill out all mandatory fields, upload all the required documents listed on the site then click on the “Next page” button.
6. The final declaration page will be displayed, if you are certified that all the information you have given is accurate, please check the certify box, then click on the “Next page” button.
7. On the next page, the payment page, select the mode of payment convenient to you either online or at the counter.
8. If you select via online, click on the “Pay online” tab and processed to make the payment then click on the “submit” button.
9. If you have opted for payment via the cash counter, an invoice will be generated and sent to the email address you had registered with, print it out, and visit the Tourism Authority (TA) office and make payment.
10. Payment of the processing fees can be paid in cash/ by cheque (drawn in the name of the Tourism Authority) or by card at the TA Cash Office.
11. Upon the payment for the processing fee and your application is accepted, you will be issued with the acknowledgment receipt of your application. Note that the date of issue of the receipt will be the effective date for the processing of the application.
12. Then the application will be forward to the responsible authority for processing.
13. The authority will evaluate the application and if need be, the authority will conduct an inspection on your premises of operation through a Tourism Enforcement Officer (TEO) who will take prior appointment with you regarding the inspection. Note that depending on the activity of your business, clearances may be required from fire services, health authorities, and police.
14. Once the inspection is complete, the Tourism Enforcement Officer (TEO) will submit the inspection report to the relevant authority at the Tourism Authority’s office.
15. The Authority will then forward your application and the inspection report to the Licensing Committee (LC) of the Tourism Authority for approval.
16. The LC will evaluate the application and the report and either decide to issue a letter for payment of the Letter of Intent (LOI), or issue a letter of approval for TEL, or deny the approval of the application.
17. In the case where an LOI has been issued, you should ensure that all conditions have been complied with during the relevant period. Once all conditions have been complied with, you should inform the Tourism Authority in writing and a second site visit may be carried out and recommendations submitted to the Licensing Committee for further consideration.
18. If the application is approved, the permit will be issued to you the applicant.

Creating a profile as an agent.

1. If you wish to file the application as an agent (on behalf of the applicant), select the “+Click here to create Profile” button under the “an agent (on behalf of the applicant)” tab.
2. Add licensing Agent page will be displayed, fill out all mandatory fields then click on the “Save” button.
3. Then click on the “click here to create an Applicant Profile” button.
4. The add Applicant/ licensee details page will be displayed, under Type of license or the certificated initially required drop box select “Canvasser” fill out all mandatory fields, upload the required documents as listed on the site then click on the “Save” button.
5. Once you have registered, proceed and complete applying for renewal using the online platform.

• Completed application form.
• Please contact the Tourism Authority for the details of the required documents.

Tourism Authority
Address:
Level 1, Victoria House,
St Louis Street,
Port Louis
Tel. (+230) 203 1000
Fax. (+230) 213 1738
Hotline. 8910
Email: tourism.authority@intnet.mu or contactadmin@tourismauthority.mu
Contact Information.

• Holders of the Canvasser permit are eligible to apply for the renewal.

• Employee canvasser: Rs 5000
• Owner Canvasser: Rs 3000

• The Canvasser permit is valid for 12 months.

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• The application is processed within 15 days.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Application for the renewal of a Canvasser permit should be done 30 days before the expiry of the permit, and the application made after the 30 days will incur an additional 50% surcharge fee.

Particulars of Applicant

• Name of Applicant/ Company/Société
• Nationality
• National Identity Card/ Passport Number of Applicant
• Business Registration Number
• Company Registration Number
• Name of Contact Person
• Postal Address
• Contact details {Telephone/Mobile/Email}

Particulars of Representative (in case of a Company or Société)

• Name
• Designation
• National Identity Card/Passport Number

• The permit proves that the holder is a registered canvasser as required by law.

• Guidline

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• TALink

More information which might help people.