Apply Online

1. Go to the official website of the Central Water Authority (CWA) in Mauritius link
2. Click on the "Online Payment" tab located on the top right corner of the website.  link.
3. Applicants must Log in with the applicant username and password or register a new account.
4. Applicant should Enter their account number and click on the "Search" button.
5. Then the applicant must Select the type of bill that the applicant wants to pay (water bill, sewerage bill, or both).
6. Then the applicant Enter their payment details, such as the amount and their payment method. (e.g., debit/credit card, bank transfer, PayPal, etc.).
7. Applicants will need to submit the required documents electronically and they can be found under the "Required Documents" section of this page.
8. Once the form has been completed, applicant will need to submit it electronically by clicking on the “Submit” button at the end of the form.
9. Applicant should Follow the instructions provided to complete the applicant payment.
10. Once the payment is successful, the applicant will be issued with a payment confirmation number.
11. Applicants should also receive an email confirming their payment.
12. Keep the payment confirmation number and email for the applicant records.
13. For more information, please contact the CWA Customer Service Centre at 468 6500 or visit their website at- [www.cwa.mu link].
14. The processing time for online payment of CWA bills in Mauritius is usually instant, unless there is an issue with the payment. If the payment is successful, the customer will receive an email confirming the payment.

Apply In-Person:

1. The applicant can also pay his/her CWA bill in cash or by cheque. To do this, the applicant will need to visit one of the CWA offices in Mauritius. Contact link
2. Applicants must obtain the payment application form from the authority.
3. Applicants must fill all the details in the payment form.
4. Provide relevant documents and other documents as may be required and they can be found under the "Required Documents" section of this page.
5. At the CWA office, the applicant will need to inform the cashier that they wish to make a payment towards their CWA bill.
6. The cashier will then ask for the amount to be paid and will provide the applicant with a receipt upon payment. The applicant should then retain their receipt as proof of payment.
7. If the applicant wishes to pay by cheque, they can do so by providing the cashier with a cheque made out to ‘Central Water Authority’, with the amount to be paid written on the cheque.
8. For cash payments, the applicant will need to provide the exact amount in cash, and the cashier will issue a receipt for the payment.
9. Once the payment has been made, the applicant will receive confirmation of the payment, which can be used to track the payment.
10. The processing time for payment of CWA bills in Mauritius by cash or cheque is usually 1 day. If the payment is made through an approved payment gateway, the processing time may be faster.

Payment by prepaid card:

1. Another option for paying the applicant CWA bill in Mauritius is to use a pre-paid card.
2. This can be purchased from any of the CWA offices in Mauritius and will allow you to make one-off payments for the applicant CWA bills.
3. The pre-paid card will be loaded with cash, which the applicant can use to pay his/her CWA bills.
4. Once the applicant has the pre-paid card, the applicant can go online to the CWA website and enter the applicant pre-paid card details link.
5. Applicants will need to submit the required documents and they can be found under the "Required Documents" section of this page.
6. To use the card, the applicant will need to enter his/her CWA account number and the amount the applicant wishes to pay.
7. Enter the applicant bill amount and confirm the payment.
8. The payment will then be processed and the applicant will be presented with a payment confirmation page.
9. The applicant CWA bill will be marked as paid.
10. The processing time for payment of CWA Bills in Mauritius via prepaid card is typically within one business day, although it may take longer depending on the payment provider.

Payment by Bank Transfer:  

1. Applicant can also pay the applicants CWA bill in Mauritius by making a bank transfer.
2. To do this, the applicant will need to contact the applicant's nearest bank.
3.  The applicant provides them with the necessary details such as our name, address, account number and required documents electronically and they can be found under the "Required Documents" section of this page.
4. Ask the bank staff to generate a bank transfer order for CWA bills.
5. Provide the bank staff with the following information:
   • CWA’s bank account number
   • CWA’s bank name
   • CWA’s sort code
   • CWA’s billing address
6. Make sure that the applicant provides the bank staff with the exact amount that the applicant needs to pay.
7. Once the bank staff has generated the bank transfer order, he/she will be asked to sign the order.
8. Once the applicant has signed the order, the bank staff will process their payment.
9. Once the payment has been processed, he/she will be presented with a payment confirmation message.
10. The processing time for Payment by Bank Transfer of CWA Bills in Mauritius is usually within 48 hours (about 2 days) after the transaction is initiated.

The documents required for online payment of CWA Bills in Mauritius are: 

• A valid credit card or debit card
• A valid Mauritian ID

The documents required for Payment of CWA Bills in Mauritius include:  

• A valid National Identity Card or Passport
• A completed CWA Bill payment form

The documents required for payment by prepaid card of CWA Bills in Mauritius are:  

• A valid government-issued photo identification card
• A valid prepaid card
• Proof of residence
• A copy of the CWA Bill
• A signed authorization form, if applicable

The documents required for Payment by Bank Transfer of CWA Bills in Mauritius are: 

• A valid CWA bill
• Proof of identity of the CWA bill issuer such as an identity card or passport
• Bank transfer request form
• Bank statement from both the sender and receiver
• Receipt of payment confirmation from the bank

Central Water Authority Mauritius (CWA) - Head Office
  Address: Royal Road, St Paul, Phoenix Mauritius 
Tel. No: (230) 601 5000 
Fax. No: (230) 686 6264
Email address: cwa@intnet.mu
Website link
Contact link

• Any person who is a resident of Mauritius and is a registered consumer of the Central Water Authority (CWA) is eligible to pay CWA bills.

• A fee for this procedure is has to be paid as per the authority’s request.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• Online Payment: The processing time for online payment of CWA bills in Mauritius is usually instant, unless there is an issue with the payment. If the payment is successful, the customer will receive an email confirming the payment.
• Cash/Cheque: The processing time for payment of CWA bills in Mauritius by cash or cheque is usually 1 day. If the payment is made through an approved payment gateway, the processing time may be faster.
• Pre-paid Card: The processing time for payment of CWA Bills in Mauritius via prepaid card is typically within one business day, although it may take longer depending on the payment provider.
• Bank Transfer: The processing time for Payment by Bank Transfer of CWA Bills in Mauritius is usually within 48 hours (about 2 days) after the transaction is initiated.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

The details required for online payment of CWA Bills in Mauritius are: 

• A valid bank account in Mauritius
• A valid email address
• A valid mobile phone number
• A valid address in Mauritius

The details required for Payment of CWA Bills in Mauritius include:

• Bank details (including bank account number, branch code and account name)
• A valid telephone number (for payments made via the Electronic Funds Transfer system)
• A valid email address (for payments made via the Electronic Funds Transfer system).

The details required for payment by prepaid card of CWA Bills in Mauritius are:  

• CWA account number
• The amount
• prepaid card details

The details required for Payment by Bank Transfer of CWA Bills in Mauritius are:  

• Bank account details of the CWA bill issuer
• The amount

• The payment of CWA bills in Mauritius is necessary to ensure the smooth running of the water and sanitation services in the country.
• This is an important part of the country's infrastructure, and the payment of these bills helps to ensure that these services remain reliable and work efficiently.
• Payment of these bills also helps to ensure that the government has the funds necessary to maintain and upgrade these services when needed.

• This Act establishes the Central Water Authority, defines its functions and powers, contains rules relative to its internal organization and prohibits the construct waterworks without the permission of the Authority and the discharge of polluted water into any canal, river, stream, lake, reservoir or lagoon.

Please explain what are other uses of obtaining this document/certificate. 
e.g. Birth Certificate can be used as proof of identity.

Link

More information which might help people.