Apply Online

1. To apply for EI Caregiving Benefit, the applicant will need to submit the application form online. Click on the following link for the application form: Link
2. Scroll to the bottom and click on “Start application”.
3. Answer the questions when prompted and click on “Continue”.
4. Under “What type of benefit would you like to claim?”, click on the “Benefits for employees” option and then click on “Continue”.
5. Under the next question click on “No”, and then click on “Continue”.
6. Under “What type of benefit would you like to claim?”, click on the “Compassionate care benefits” or the “Family caregiver benefit” option depending on the option that appliesand then Click on the “Continue” button.
7. The applicant will be directed to the application page, enter all the relevant details and click on “Continue”.
8. The applicant will need to enter details of employers as well as their bank information, once all details have been entered, click on “Submit”.
9. Once the application and the document have been submitted, the applicant will receive a benefit statement and four-digit code by email.
10. The applicant will need this code and their Social Insurance Number to track their application.
11. The applicant will have to register for a My Service Canada Account (MSCA) to track their application. If the applicant has an account login. If the applicant does not have an account, follow these steps:
    • To create an account, click on the following Link.
    • Scroll to the bottom and under the “New User” option, click on the option the applicant would like to register using.
    • Click on “Start now”.
    • The applicant will need to enter all the relevant details such as username, password, bank details and so on and the account will be created.
12. The applicant can submit the required documents after submitting the application form, find a list of needed documents under the “Required Documents” section of this page.
13. The applicant can submit the documents by mail to this address: Service Canada Centre P.O. Box 245 Edmonton AB T5J 2J1.
14. Alternatively, the applicant can submit the documents in-person at the nearest Service Canada centre, find the nearest centre here: Link

• Attestation form (If applicable) Link
• Application form: Link
• Authorization to release medical information for a critically ill or injured child or adult: Link
• Authorization to release medical information for a person needing end of life care: Link
• Medical form for a critically ill/injured child or adult: Link
• Medical form for a person needing end of life support: Link
• Records of Employment

Send documents to this address:
Service Canada Centre P.O. Box 245 Edmonton AB T5J 2J1.
Toll-Free: 1-800-206-7218
TTY: 1-800-529-3742
Service Canada Centre: Link
Contact Link

• The applicant is or should be considered a family member of the person they are taking care of.
• If the applicant’s regular weekly earnings have decreased by more than 40% for at least one week because the applicant has to take care of the person.
• A doctor or medical professional needs to sign a medical record certifying that the person the applicant is taking care of is critically ill/injured or needs end of life care.

• The applicant does not need to pay any fees to obtain EI Caregiving Benefits.

• The benefits are valid until the person requiring care no longer needs it.
• Family caregiver benefits for children is 35 weeks.
• Family caregiver benefits for adults is 15 weeks.
• Compassionate care benefits last for 26 weeks.
• Find further information here: Link

• Attestation form (If applicable): Link
• Application form: Link
• Authorization to release medical information for a critically ill or injured child or adult: Link
• Authorization to release medical information for a person needing end of life care: Link
• Medical form for a critically ill/injured child or adult: Link
• Medical form for a person needing end of life support: Link

Please attach sample completed documents that would help other people.

• The applicant shall start receiving benefits within 28 days from the submission of the application.
• There is a one week waiting period before the applicant starts receiving money, this is the deductible for the employment insurance.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• The applicant does not need to be related to the person they are taking care of, they must simply be considered a family member.
• If the applicant is not a family member then either the person the applicant is caring for or their legal representative must complete an attestation form, here is the Link
• There are three types of caregiving benefits; Family caregiver benefits for children, Family caregiver benefits for adults, Compassionate care benefits. Find information here: Link.

• Address of the employee
• First name
• Last name
• Gender
• Social Insurance Number
• Parents last name
• Date of employment with the last employer
• A detailed explanation as to why the applicant quit or was fired
• Mailing address
• Province
• Zip code
• Social Insurance Number
• Last name at birth of one parent
• Information about the person that requires care
• Their full name
• Their date of birth
• Their home address
• The applicant’s banking information
• Name of financial institution
• The branch number
• Account number

• An employment Insurance Caregiving benefit provides financial support for caregivers who are taking care of a critically injured/ill person or someone needing end of life care.

• Definitions of terms: Link
• If the applicant disagrees with the decision: Link

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• How much the applicant may receive: Link

More information which might help people.