• Application can be made through the following:
  • Visit the concerned authority personally
  • Apply online here
  • Phone-in service at 03-88808066
• Fill the application form with the complete information.
• Submit the necessary documents.
• Pay the prescribed fees.

• Identity card that was damaged during the application process at the NRD counter or
• Damaged new identity card received after application through the online or phone-in service

Headquarters

National Registration Department Malaysia

Ministry of Home Affairs

No.20, Precinct 2

Federal Government Administrative Centre

62551 Federal Territory of Putrajaya

Tel (1MOCC) 03-8000 8000

Fax 03-8880 8288

Email(@jpn.gov.my)pro

Listed below is the external link for the following

NRD Branches

State's Director's contact information

Director(Headquarters)

Headquarters Management

Provide eligibility criteria's for going through this procedure.

Identity cards damaged within 12 months from the date of issuance is waived of replacement fee. Those issued after the 12 month period will have to pay either 10 RM for citizens or 40 RM for non-citizens. Payment for online applications can only be made with credit card.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents which can be used by people who would like to follow this procedure.    

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Please explain the processing your application.    

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Regulation 13 of the National Registration Regulations 1990 (Amendment 2007) states that any person whose identity card is damaged or destroyed shall immediately apply for a replacement identity card.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

This page contains information on how to apply for a replacement of damaged identity card in Malaysia.

Enter other informations which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Place some external links which might help

More information which might help people.