Apply In-person

1. Visit the concessional ticket counter at the Divisional Railway Manager’s office. Here is the link to the website
2. Carry all relevant documents as mentioned in the “Required Documents” section of this page.
3. The documents must be self-attested.
4. Address the documents to the Sir DCM of the concerned division.
5. The documents must be sent to the DCM in an envelope.
6. On the application write “Application for issue of railway identity card for physically challenged persons for ticketing”.
7. The link to the application form can be found in the “Documents to use” section of this page.
8. The documents will be forwarded to the concerned authorities who will verify the documents.
9. The applicant does not have to pay fees.
10. Once approved, the applicant can collect the photo ID card from the office.

Note:
Carry the ID card with you while travelling to avail tickets at concessional rates as well as to avail assistance.

• Concession certificate
• Self-attested copies of the following documents:
  • Concession certificate
  • ID proof (Aadhar card, Pan card, DL)
  • DOB proof
  • Aadhar card
  • Address proof
  • Two passport size photographs

Helpline number- 131
website

Address:
Concession Cell, Commercial Branch O/o Divisional Railway Manager Office,
Northern Railway, State Entry Road,
New Delhi-110055

Address:
Chalai Bazaar, Thampanoor Jct,
Trivandrum, Kerala 695001
Contact: 9717649
Email: concessioncelldelhidivision@gmail.com957
website link
contact link
Southern railways contact Link

The applicant can be of any age group.
The following people are eligible for Railway photo ID card:

• Orthopedically handicapped; The applicant cannot travel without an escort or assistance.
• Intellectually disabled persons who need an escort
• Completely blind person travelling alone or with an escort
• Totally deaf and mute person (Both afflictions)

Photo ID is also provided to the following people:

• Cancer patients
• Heart patient
• Non-infectious leprosy patients
• Thalassemia major patients
• T.B. patients
• Kidney patients
• Haemophilia patients
• Aplastic anaemia patients
• Sickle-cell anaemia patients

• The applicant does not need to pay a fee.

• For both permanent and temporary disability, the certificate will be valid for five years from the date of issue.
• The certificate will be valid for 10 years if the applicant is between 26 to 35 years of age.
• For applicants above the age of 35 years, the certificate is valid forever.

• Concession certificate

Please attach sample completed documents that would help other people.

Please explain processing time taken in obtaining the document/certificate.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

• Name
• Address
• Fathers/Husbands name
• Age
• Nature of Handicap
• Signature or thumb impression
• Seal of the government hospital

• The document can be used by disabled people to avail tickets at a concessional rate.
• Disabled people can also use this ID card to avail assistance at the railway station.

Enter other informations which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Further information

More information which might help people.