Procedure
Apply via Agent
How to Apply
A. Post-paid payment methods.
- Post-paid Customer’s subscribers with Ivorian Electricity Company (CIE)upon receiving monthly electricity bill for service rendered by the company are required to pay for their electricity bill in time through the following methods of payment
- Cash Payment
- Subscribers of Ivorian Electricity Company (CIE) can make cash payments at private vending station (PDS’) authorized pay points which are located countrywide or at any CIE branch offices near you at the paying counters clearly marked CASHIER.
- Bank Payments
- you can pay your electricity bill at any branch of the following banks countrywide (list below),visit any of the bank branches and make payment, CIE account number can be obtain from the banks.(Atlantic bank, Eco bank, NSIA bank)
- Cheque Payments
- Cheques may be deposited in designated boxes in pay centres and at specific business premises appointed by Kenya CIE to serve as drop-off points or atany CIE branch offices near you, drop the cheque at check box, revisit the CIE office within 2 days to collect the receipt.
- Mobile app
- Payment can be made via the following mobile service providers (Orange money, MTN mobile money, yup, BNI)
B. Pre-paid top-up methods
- Pre-paid Customer’s subscribers with Ivorian Electricity Company (CIE) to purchase electricity token/credit in advance through the following methods of payment
- Ivorian Electricity Company (CIE) Agent
- Subscribers of Ivorian Electricity Company (CIE)can buy prepaid credits/token at any of CIE offices or accredited private vending station located country wide.
- Mobile app
- Electricity token/credit can be purchased via the following mobile service providers and App (Orange money, MTN mobile money, yup, BNI)
- NOTE: Use the following link for more information on the different methods of paying your invoice or purchasing electricity token/credit.link
Required Documents
- Monthly electricity bill
- Required amount as indicated on the electricity bill
- Debit/ credit card
Office Locations & Contacts
Ivorian Electricity Company (CIE)
Headquarters: 1, Avenue ChristianiTreichville
Address: 01 BP 6923 Abidjan 01 Côte d'Ivoire
RCCM Abidjan n °: CI-ABJ-1990-B-149296
Telephone: (+225) 21 23 33 00
Fax: (+225) 21 23 35 88
Email: info@cie.ci
Website:Website
Eligibility
- Customer’s subscribers with Ivorian Electricity Company (CIE)
Fees
- Post-paid subscribers
- Amount to be paid is indicated on the monthly electricity invoice
- Pre–paid subscribers
- Token/credit amount that the subscriber wish to purchase
Validity
- The bill is valid for one month
Documents to Use
Please attach documents that can be used by people. e.g. links
Sample Documents
Please attach sample completed documents that would help other people.
Processing Time
- Immediately upon making payment of the bill or purchasing the token/credit
Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
Instructions
Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.
Required Information
- Name of the applicant
- Electricity Meter number
- Amount to be paid/purchased
- Account number
Need for the Document
- To avoid power disconnection in one’s premise or business residence by the Ivorian Electricity Company (CIE), customers are advised to pay their electricity bill on time or purchase their electricity token/credit on time to enjoy the services.
Enter other informations which might help.
Other uses of the Document/Certificate
- Electricity bills can be used as proof of residences
External Links
Others
More information which might help people.