In case of a damaged or lost certificate, you must immediately contact the following:

• The Sub-department for Population and Civil Registration of North Jakarta Municipality, Berdikari #2, North Jakarta, if your certificate was registered at this office and the year of registration is 1997 up to the present day.
• The Sub-department for Population and Civil Registration of West Jakarta Municipality, Meruya (next to MAKRO), if your certificate was registered at this office and the year of registration is 1998 up to the present day.
• The Sub-department for Population and Civil Registration of East Jakarta Municipality, Cipinang Baru Raya #16, East Jakarta, if your certificate was registered at this office and the year of registration is 1996 up to the present day.
• The Sub-department for Population and Civil Registration of Central Jakarta Municipality, Tanah Abang I, Central Jakarta, if your certificate was registered at this office and the year of registration is 1999 up to the present day.
• The Sub-department for Population and Civil Registration of South Jakarta Municipality, Radio V #1, South Jakarta, if your certificate was registered at this office and the year of registration is July 2003up to the present day.

You can also contact The Sub-department for Population and Civil Registration of Jakarta Capital City Government Letjen. S. Parman #7, West Jakarta, if your certificate was registered in a year other than those meant the Sub-departments for Population and Civil Registration stated above.

• Report of Lost Certificate from the local Police Office
• Photocopy of the Family Card (KK)
• Photocopy of Residential Identity Card (KTP)
• Photocopy of Excerpt of Certificate (if there is any)
• completed form

Department of Population and Civil Registration Regional Service Offices
Jl. S. Parman No. 7, Jakarta Barat
Tel. Nos.: 5666241, 5681118
Contacts : http://www.jakarta.go.id/eng/no_pe

Any person in Indonesia who owns a certificate.

Explain the fees structure which is required for obtaining the certificate/document.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents which can be used by people who would like to follow this procedure.    

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Please explain the processing your application.    

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

If a certificate was lost or damaged, it is very important to report it immediately.

Enter other informations which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Damaged or Lost Certificate:
http://www.jakarta.go.id/eng/news/2011/04/damaged-lost-certificate

More information which might help people.