Apply In Person:

1. To Register Cyber Crime Complaint, the applicant has to approach the Indonesia Police Department link
2. The applicant has to visit the nearest police office.
3. An application form will be provided to the applicant by the concerned officer or the applicant has to write a complaint letter A4 sheet.
4. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
5. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
6. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
7. The fee for registering Cyber Crime Complaint is free of cost.
8. Submit all the documents with the completed form to the concerned officer.
9. On receiving the complaint, authorities will investigate and clarify their doubts before registering.
10. If the submitted complaint is in detail and the supporting documents are in place the complaint will be recorded by the respective authority.
11. An acknowledgment receipt will be provided. Please save it for future reference.
12. This complaint will be investigated by the team.
13. All the updates on the compliant status will be sent via SMS to the applicant’s mobile number or by call.
14. The complaint shall follow the department's notice to get justice.
15. The complaint registration is done instantly and the process of the investigation and closure of the complaint depends on the case proceeding and finds.

• A written complaint
• Compliant ID proof
• Compliant Residence proof
• Application form
• Stolen data
• Any other documents (if required)

Indonesia Police Department
Jl. Trunojoyo No.3, RT.2/RW.1,
Selong, Kec. Kby. Baru, Kota Jakarta Selatan,
Daerah Khusus Ibukota Jakarta 12110
Phone - +6221 – 5201719
Contact link

• The victim of cybercrime who intends to Register a Cyber Crime Complaint is eligible to make this application.

• The fee for registering Cyber Crime Complaint is free of cost.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• The complaint registration is done instantly and the process of the investigation and closure of the complaint depends on the case proceeding and finds.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

• Name of the applicant
• Address of the applicant
• Parents name
• Details about complaint
• email ID
• Mobile number
• Fax
• Mailing address
• Nationality
• Declaration
• Date
• Signature

• Cybercrime is any criminal activity that involves a computer, networked device, or network. While most cybercrimes are carried out to generate profit for the cybercriminals, some cybercrimes are carried out against computers or devices directly to damage or disable them.

A complaint shall register following the offense for investigation

• Social Media Fraud,
• Financial Fraud,
• Hacking of Email ID/ Facebook ID/ Bank Accounts,
• Creation of fraud account,
• Publishing obscene materials on Facebook.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

The moment the applicant encounters such a situation, please follow the below steps to safeguard against further damage:

• Change the Credit/debit card PIN.
• Change the Net banking password.
• Change the password for the entire login