Apply In-Person

1. To Get Replacement Card National Health Insurance Scheme in Ghana, the applicants has to approach the Ghana National Health Insurance Authority office contact link
2. Applicant must obtain the required application form from NHIS office.
3. For replacement of card Contact the district office or NHIS agent in the applicant’s community.
4. Fill a replacement form and pay the processing fee where applicable.
5. Applicant must provide all the necessary information in the application form.
6. The applicant has to make sure he or she has all the required documents that are required for this process to be successful and they can be found under the "Required Documents" section of this page.
7. Applicant should attach photocopies of documents (whichever is necessary) along with the applicant form while submitting it at the office.
8. A fee for this procedure is has to be paid as per as authority’s request.
9. Completed application form and programme should be sent to the respective office.
10. If all the above mentioned procedures were followed properly by the applicant, the application form will be viewed by concerned authorities and the applicant will be notified regarding their card.
11. If there is no information regarding the application, then, the applicant can visit the office to know status of the application.
12. Applicant will be issued with a new ID card.
13. The processing time for this procedure takes approximately 3 months.

• Application form
• Applicant will be required to have proof of exemption, e.g.:
  • A pregnant woman will have to present proof of pregnancy such as current antenatal card, a signed note from a doctor or midwife, pregnancy test result endorsed by a doctor or midwife or other prescriber or an ultrasound scan report.
  • A SSNIT contributor should be active in the SSNIT database presented to NHIA by SSNIT.
  • A SSNIT pensioner should show his/her SSNIT number. Our will be registered without paying premium.
  • His/her will then be registered without paying premium. The following people in the exempt categories do not pay processing fee:
  • Pregnant women
  • Indigents
  • Categories of differently-abled persons determined by the Minister responsible for Social Welfare
  • Persons with mental disorder
  • SSNIT contributors
  • SSNIT pensioners
  • Persons above seventy years of age (the elderly)
  • Other categories prescribed by the Minister
• The biometric information required is fingerprints of Applicant ten fingers. The prints will be taken in this order:
  • The four fingers of Applicant right hand
  • The four fingers of Applicant left hand
  • Applicants two thumbs

National Health Insurance Authority
Address: AU, Ridge Residential Area, 36 SekouToure St, Accra, Ghana
HR83+9P Accra, Ghana
No. 36-6th Avenue, Opposite AU Suite, Ridge Residential Area, Accra.
Digital address: GA-029-3976
Fax number: +233 (0) 302 232325
Contact number: +233302216970/+233 (0) 302 238136/ 233255/ 216970/ 241690
Email id: info@nhia.gov.gh
Location link
Contact link

Applicant card will need to be replaced if it is:

• Lost
• Damaged
• Defaced
• Expired

• A fee for this procedure is has to be paid as per the authority’s request.

• The new card is valid for 5 years subject to yearly membership renewals.

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• The processing time for this procedure takes approximately 3 months.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

• Applicant will need to provide the following personal particulars:
• Full name
• Date of birth
• Age
• Marital status
• Mobile phone number(s)
• Community of residence/residential address.

• Health Insurance Card is a card which serves as a proof that you have been covered under the health insurance policy you had purchased. It is an identification card that contains policy details such as the policy number, name of the insured person, type of policy, coverage amount, date of birth, etc.
• An indicator of NHIS membership as a means of authentication at health facilities to be used by other stakeholders as means of identity check of card holders.

The New Biometric Card - Future Usage

• In future, the new card shall be used to store subscribers’ hospital attendance information and some relevant health information like patient allergies and blood group.

BRIEF INTRODUCTION TO THE NHIS

• The National Health Insurance Scheme (NHIS) is a social intervention program introduced by government to provide financial access to quality health care for residents in Ghana. The NHIS is largely funded by:
  • The National Health Insurance Levy (NHIL), which is 2.5% levies on goods and services collected under the Value Added Tax (VAT).
  • 2.5 percentage points of Social Security and National Insurance Trust (SSNIT) contributions per month
  • Return on National Health Insurance Fund (NHIF) investments
  • Premium paid by informal sector subscribers.
• Government allocation complements the funding of the scheme.
• NHIS subscribers fall into two broad groups, the informal and exempt groups. It is only the informal group that pays premium. Members of the exempt group do not pay premium. They are:
  • Formal sector employees and the self-employed who contribute to the Social Security and National Insurance Trust (SSNIT contributors)
  • Children (persons under 18 years of age)
  • Persons in need of ante-natal, delivery and post-natal health care services (pregnant women)
  • Persons classified by the Minister for Social Welfare as indigents,
  • Categories of differently-abled persons determined by the Minister responsible for Social Welfare
  • Persons with mental disorder
  • Pensioners of the Social Security and National Insurance Trust (SSNIT pensioners)
  • Persons above seventy years of age (the elderly)
  • Other categories prescribed by the Minister
• In addition to the premium, subscribers are also required to pay a processing fee or renewal fee for their ID cards, except pregnant women and indigents. The table below depicts the different categories of subscribers, payments they have to make and whether or not they serve a waiting period.
• Several categories of health care facilities have been credentialed by the National Health Insurance Authority (NHIA) to provide services to subscribers. These are:
  • Community-based Health Planning and Services (CHPS)
  • Maternity homes
  • Health centre
  • Clinics
  • Polyclinics
  • Primary hospitals (district hospitals, CHAG primary hospitals, quasi- Government primary hospitals and private primary hospitals)
  • Secondary hospitals
  • Tertiary hospitals
  • Pharmacies
  • Licensed chemical shops
  • Diagnostic centres
• Applicant must however visit your primary provider first when he/she fall ill. If necessary, he/she will refer you to a higher level facility. This ensures that regional and teaching hospitals are able to concentrate on more complicated diseases, to reduce overcrowding and ensure quality of care at all levels.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

More information which might help people.