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Ghana - Complaint about Smoke Nuisance


Procedure

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Apply In-Person:

  1. To Complaint about Smoke Nuisance, the applicant has to approach the Environmental Protection Act (EPA) office in Ghana Contact link
  2. The written application form should be filled all the details while submitted to the office.
  3. The applicant has to make sure he or she has all the required documents that are required for this process to be successful and they can be found under the "Required Documents" section of this page.
  4. Applicant should attach photocopies of the documents (whichever is necessary) along with the applicant form while submitting it at the office.
  5. Payment of appropriate fees should be made and that can be found under the "Fees" section of this page.
  6. Applicant must provide the Types of vehicles he/she can report.
  7. EPA may be able to investigate if applicant’s concerned about smoke in his/her local area.
  8. Call the pollution hotline on 1300 372 842. The respective officials here 24 hours. Always call 000 in an emergency.
  9. Applicants can report a smoky vehicle to EPA. It must be less than 4.5 tonnes and release smoke for 10 seconds or more.
  10. Applicants can tell us about any smoky vehicle less than 4.5 tonnes. Report smoke from large trucks and buses over 4.5 tonnes to the National Heavy Vehicle Regulator.
  11. The respective officials deal with reports about smoky cars and vehicles registered in Ghana.
  12. Reporting smoky vehicles to EPA helps them to prevent air pollution in Ghana.
  13. Applicant should report a smoky vehicle within 14 days of when he/she saw it.
  14. As given below, the applicant should give the complaint with proper evidence.
  15. If applicant’s complaint is correct, the EPA office will investigate his/her complaint and take appropriate action.
  16. This process will take place within the next 24 hours after seeing his/her complaint.
  17. After applicants report a smoky car or vehicle, the respective officials will check the vehicle description with Ghana Roads.
  18. If the details match, the respective officials will write to the owner and tell them to get their vehicle checked for repairs.





Required Documents

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  • Complaint letter
  • Proof of the noise nuisance (video and videos or others)






Office Locations & Contacts

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Environmental protection agency (EPA)
Address: HR22+H42, Accra, Ghana
Postal address: P.O .Box M.326 Accra, Ghana
Email id: infor@epa.gov.gh
Phone number: 0302 664697-8/ 0302 662690
Location link
Contact link



Eligibility

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  • All Ghanaian citizens are eligible.
  • Applicant must be submitted a proof of smoke nuisance.




Fees

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  • Free of charge for this procedure.




Validity

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Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever




Documents to Use

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Please attach documents that can be used by people. e.g. links





Sample Documents

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Please attach sample completed documents that would help other people.




Processing Time

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  • The processing time for this procedure is 1 day.




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Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> 
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, 
myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video 
is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 
'Y0US7oR_t3M'.





Instructions

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  • In Ghana permissible ambient noise as set by the Environmental Protection Agency (EPA) for residential areas requires that, during the day noise levels should not be above 55 decibels during the day and 48 at night (EPA, 2008).




Required Information

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Pollution report

  • Pollutions’ type
  • First name of the applicant
  • Last name of the applicant
  • Contact number of the applicant
  • Address of the applicant
  • Email id of the applicant
  • What – vehicle details, registration number and colour.
  • When – the exact time and date the applicant saw the smoky vehicle.
  • Where – where the vehicle was and what road it was travelling on.





Need for the Document

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  • Smoke pollution caused by smoky and hazards to people can be avoided by filing this complaint. This complaint will greatly help to avoid smoke nuisance if humans, animals, birds are not to be affected and the environment is not polluted by this smoke. Therefore, if pollution is avoided, the risks of human pollution to humans such as asthma, cancer and liver and heart can be avoided as much as possible.




Information which might help

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  • EPA or a designated Federal agency regulates noise sources, such as rail and motor carriers, low noise emission products, construction equipment, transport equipment, trucks, motorcycles, and the labelling of hearing protection devices




Other uses of the Document/Certificate

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Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.





External Links

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Place some external links which might help.




Others

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More information which might help people.





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