Apply In-Person

1. To Complaint about Hawkers Taking over Space in Ghana, the applicant has to approach the Accra Metropolitan Assembly (AMA) or Environmental Protection Agency (EPA) office Ghana Contact link or Contact link
2. The applicant must obtain a letter of complaint from the EPA or AMA office. If the complaint letter is not available, the applicant should write the complaint letter in the correct format, along with the relevant information.
3. Information related to the Accra Metropolitan Assembly (AMA) office and complaint authority can be obtained from the “Office locations and contacts “section of this page.
4. The applicant has to make sure that he or she has all the required documents that are required for this process to be successful and they can be found under the "Required Documents" section of this page.
5. There is no fee for this procedure.
6. The applicant will be required to submit the supporting documentation, in addition to the duly written application form in all respect to the permit-issuing unit at the relevant authority.
7. The applicant should give the complaint with proper evidence and validating the authenticity of complaint.
8. If applicant’s complaint is valid, the AMA office will investigate his/her complaint and take appropriate action.
9. This process will take place within the 7 working days after seeing applicant’s complaint.

• Complaint letter
• Proof of hawkers taking over space.
• Proof of identity of the applicant (Ghanaian card/ driving license/ passport/ if any)

Accra Metropolitan Assembly
County government office in Accra, Ghana
HQ2W+7HM, Accra, Ghana
GA-143-7447
P.O. Box GP 385, Accra Central, Accra, Ghana
Phone:+233 30 266 3947
Email: info@ama.gov.gh
Contact link
Location link

Environmental protection agency (EPA)
Address: HR22+H42, Accra, Ghana
Postal address: P.O .Box M.326 Accra, Ghana
Email id: infor@epa.gov.gh
Phone number: 0302 664697-8/ 0302 662690
Location link
Contact Contact link

• Ghanaian citizens and Non-Ghanaians are eligible to complaint about hawkers taking over space.

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• There is no fee for this procedure.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• This process will take place within the 7 working days after seeing applicant’s complaint.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• The applicant must obtain a letter of complaint from the EPA or AMA office. If the complaint letter is not available, the applicant should write the complaint letter in the correct format, along with the relevant information.
• The applicant will be required to submit the supporting documentation, in addition to the duly written application form in all respect to the permit-issuing unit at the relevant authority.
• This process will take place within the 7 working days after seeing applicant’s complaint.

• Applicant name
• Residential address
• Street name and postal address
• Contact number
• One has to provide name, house, and photo-id.
• Necessary other information relating to the unwarranted blocking of roads.
• Complaint type

• The public relations and complaint committee (PRCC) will be sitting on August 22 2019, to address a complaint filed by a resident of the Jamestown community in Accra, on the unwarranted blocking of roads in and around the Jamestown community.

• The committee would also want to through this release, notify the public on its mandate to address issues of this nature per the local Government Act 936, Sub Section 27.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• Link
  

More information which might help people.