Apply In-Person:

1. To report about Electricity Theft, , the applicant has to approach to the Ministry of Electricity and Energy Contact link
2. To lodge complaint against the theft of power/electricity, applicant has to approach the concerned officer in the Electricity board of their area.
3. Applicant has to write a letter to the officer regarding the electricity theft happened in their premises.
4. Include all the details of the suspect like personal details, address, meter number and the area of suspect. Also provide informant details like name, valid mobile number and Email in the letter along with the complaint description.
5. Submit the letter to the officer with necessary identity proof and supporting documents.
6. Make sure you have all the necessary documents mentioned in the “Required documents” section below.
7. Payment of appropriate fees should be made and that can be found under the "Fees" section of this page.
8. Now the officer will conduct an inspection in the suspect’s premises regarding the use of power in an unauthorized manner or theft of power.
9. In case of any illegal activities identified, respective officer will file a complaint against the suspect.
10. After the filing of complaint against the suspect, then the procedure of investigation is executed.
11. An assessing officer will conduct an inspection in the suspect’s place and calculate the duration of the unauthorized use of electricity. If the officer is not able to calculate the duration of power theft, then the time period will be taken as 12 months.
12. Depending on the mode of theft, officer will ask the suspect to pay the penalty/fine or confinement for the period of maximum 3years.
13. It depends on the verification process.

• Identity proof of the informant
• Electricity card
• Address proof
• Proof for the payment of EB bill

Ministry of Electricity and Energy
Address: Ramsis St. Abbassia, Cairo
P.O. Box: 22
Telephone: 22616321 – 26855549
Fax no.: 22616234
Email ID: info@moere.gov.eg
Contact link

• Applicant who is facing issues like electricity theft or applicant having valid information about the electricity theft happening can report it.

• It depends on the electricity board.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• It depends on the verification process.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Suspect details:

• Name
• Address
• Meter number
• Mode of theft

Informant details:

• Name
• Contact details
• Complete address

• If applicant get excess amount of electricity bill, then you should report to the respective officer in the electricity board.
• It is necessary to complaint about electricity theft or misuse. Because it leads to electrical shock, fires and explosions.
• Electricity theft is an illegal and punishable offence.

Conditions for punishment and fine:

• The Usage which equals to or is less than 10 kilowatts, the fine imposed shall be equal to the three times of the financial gain due to the theft of electricity at the first time. During second time, the fine shall be equal to six times of the financial gain due to the theft of electricity.
• The Usage which is of more than 10 kilowatts for the first time, then the fine amount will be 3 times of the financial gain due to theft of electricity
• The Usage which is of more than 10 kilowatts for the second time, then the fine amount will be 6 times of the financial gain and confinement for atleast 6months to 5 years, due to theft of electricity
• At the worst case, power supply will be cancelled for the period of 6 months to 2 years.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Place some external links which might help.

More information which might help people.