How to apply

1. To obtain a water and sewage connection, visit the National de i’Eau et de I’Assainissement de Djibouti (ONEAD), agency office near you, approach the service desk and express your interest.
2. Submit the connection request, attach the support document (listed below under "Required Documents") and submit them to the attending official for verification and processing.
3. Pay the application fees (deposit).
4. A file will be opened in your name by the attending official. The ONEAD will have some of its personnel visit your residence to verify the compliance of standards. The officers will also estimate the amount you will be required to pay for the connection.
5. Depending on the quoted costs, you will be required to proceed with payments at the ONEAD office, where you will be issued with a receipt.
6. Upon payment of the required cost, External works, meter installation, and other essential processes will be done to make sure you can access water in 15 working days.

Permanent housing

• A connection request
• A photocopy of the identity card/passport
• A land title,
• A ground plan,
• A location plan
• A building permit.
  
  

Wooden house

• A connection request
• A photocopy of the identity card/Passport
• A certificate of ownership.

National de i’Eau et de I’Assainissement de Djibouti (ONEAD)
Telephone: +253 21353107
Email address: oneadinfo@onead.dj
Website: Link
Other branch contact: Link

• The service is open to all

• Application fees to be paid on demand deposits 6,600 Fdj,
• Amount of the Quote and Advance on consumption (8,400 Fdj ) to be paid for the edition of the estimate by the Studies and Projects Department

• The water connection is valid forever unless failure of payment of the water bill, thus lead to disconnection of the service.

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• Within 15 days upon submit it the application

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

• Name of the applicant/company
• Type of connection (domestic/industrial /commercial)
• Contact detail of the applicant/company
• Location address of the residence that need connection
• ID Card/passport number

• All water connection in Djibouti are done by the National de i’Eau et de I’Assainissement de Djibouti (ONEAD).

Enter other informations which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

(ONEAD)

More information which might help people.