1. Application forms to obtain a biometric passport must be submitted in person at the counter for issuing passports in the police department / station, regardless of the residence of the citizen. In the case of minors and incompetent persons, request are submitted by a parent or legal guardian. If parents are divorced, request may only be submitted by the parent who can present the decision of the competent court, and who is granted the responsiblity to take care of the child's needs and education.
2. Submit your application along with all other required documents.
3. Pay all necessary fees.

For the regular procedure:

• Identity card or other document that can verify the applicant is a Croatian citizen.
• Proof of payment of the application fee.
• One photograph sized 3.5 x 4.5 cm. Photographers are familiar with the specific requirements that must be met by photographs that will be used in biometric passport application, make sure that you mention when you have your photo taken.
• Old (non-biometric) passport, it will be cancelled and returned to the applicant.
• For minor children who have no identity card, a copy of birth certificate and a certificate of citizenship (children who have reached the age of 12 years must be present to sign the request or order to provide fingerprints that are stored in the chip biometric passports.

Ministry of Interior
10 000 Zagreb, Vukovar Street 33
Contact Number: 00 385 1 111 6122
E-mail: pitanja@mup.hr
Website

Police Directorate
10 000 Zagreb, Ilica 335
Main Police Director: Vlado Dominic
Contact Number: 00 385 1 550 3788
Fax: 00 385 1 545 3788
E-mail: policija@mup.hr
Website

• Citizen of Croatia

Biometric Passport

• Regular procedure: HRK 320.00
• Expedited procedure: HRK 410.00

Administrative Fee in stamp

• Regular procedure: HRK 70.00
• Expedited procedure: HRK 220.00 kuna (HRK 20.00 in stamp, and the amount of HRK 200 pay special slip that appears in the police department or via the Internet)

Note: Payment for the issuance of the passport can be made ??online or by check. Payment slip can be obtained at the police department / station. The payment shall be made ??to the state budget IBAN code: HR1210010051863000160 with an indication for a passport on the model 7005-434 HR65-VAT (VAT specify the person who will make the passport). Immediate payment of administrative fees in the amount of HRK 200 via bank transfer or via Internet banking is the description of payments indicate "state administrative fees", a payment made ??on IBAN state budget HR1210010051863000160 by model HR64 5002-713-23043.

Biometric passports, as well as the non-biometric ones are valid for 5 or 10 years, depending on the age of the holder.

Issuance of biometric passport in exchange for the non-biometric ones does not affect the validity of the previously issued passport. They can be used up to the expiry of their validity.

Please attach documents which can be used by people who would like to follow this procedure.    

Instructions that needed to be followed when taking photos to be used in e-documents

Passport application are usually dealt with within 30 days after filing proper application.

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

You may submit your passport applications at any police department or police station of the Ministry of Interior.

If the applicant needed to obtain a passport for emergency cases like medical treatment, illness, death of a family member, urgent business trip, etc., he/she may choose to have the application process expedited. For now it's just the Zagreb Police Department who issues passport through an expedited procedure.

If the applicant has been living abroad for more than three months continuously, the passport can be issued by the Croation diplomatic mission or consular office where the applicant is currently residing. Passports may also be issued by the Croation diplomatic mission or consular office in cases where the applicant lost his/her passport or other reasons that the passport can no longer serve its purpose and there is a necessity for the citizen to necessary to stay abroad for more than 30 days for treatment, official business, education, specialization or other justifiable reasons.

Note: A passport can no longer serve its purpose if :

• Personal data of the holder has changed (change of name or surname, sex, correction of date of birth)
• Passport is worn or damaged.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

A biometric passport is a travel document that contains an electronic "carrier" data. There is a chip hidden inside the passport in which the biometric data of the passport holder is stored.

A Croatian e-passport contains the biometric facial image and fingerprints (left and right index finger) of the passport holder.

Following are procedures on how to apply for a biometric passport.

The Biometric Passport

There is a chip placed within the multilayer structure of the data page of the passport, made of a specific polymer materials, polycarbonate. A silver logo can be found on the passport, indicating that the passport contains a chip.

The chip stores the passport holder's name, nationality, date of birth, gender, designation for the type of travel document. It also states the passport number, personal identification number, date of issue and date of expiry of the passport and the authority who issued the passport. These datas are the very same information printed on the passport.

The chip also contains the holder's biometric data: biometric facial image and fingerprints (left and right index finger).

All these datas are saved only in the memory chip, access to them is protected by an appropriate authentication mechanism. Informtion inside the chip can not be modified without the light detecting intent of counterfeiting. The basis of the protection of the passport is a digital certificate that ensures the authenticity of the document.

Lost Passport

A report regarding the lost of the passport must be filed immediately after the holder has become aware of the incident. The disappearance or finding travel documents must all be reported to the police department / station, if the passport disappeared or been found in Croatia; or to the nearest Croatian diplomatic mission or consular office, if the passport is lost or found abroad. After reporting the incident, the lost passport must be declared invalid (citizen must pay an administrative fee in the amount of 20.00 + 50.00) Decision declaring the passport invalid must be announced at the "Official Gazette" at the expense of the holder, after publication application to obtain an new one may now be submitted.

Biometric passports are introduced by the Croatian Government to comply with international security standards on travel documents, as an element of border security and travel.

This document provides higher level of protection to its holder against fraudulent misuse and unauthorized alteration. It also allow Croatian border officers to do quick checks on individuals entering the country using the biometric passport.

• Ministry of Interior:

http://www.mup.hr/main.aspx?id=44#biometrijska

Taking care of your biometric passport

• Keep your passport in a dry and safe place during trips. In case you lost your passport or found someone else's passport, immediately notify the police department / police department in the Republic of Croatia or a diplomatic or consular mission of the Republic of Croatian abroad.
• Avoid leaving your passport in a warm or hot place.
• Do not spill any liquid on your passport.
• Avoid carrying your passport in the pocket of your trousers.