Apply In-Person

1. To apply for Franked Mail Service, interested applicants should visit the nearest Botswana Post office. Botswana Post Branch Offices Contact Details.
2. To access this service the applicant should have an already existing postal rental box with the Botswana Post and wishes to upgrade their services, if you do not have a postal rental box, you will be required to apply for one.
3. Express your interest to access the service at the customer service desk/office; collect, complete, and sign the applicable Registration Application Form. Copies of the application forms are available for free at any of the Botswana Post offices located countrywide.
4. Submit the duly completed Registration form in all respect, attached with the relevant supporting documentation as mentioned under the “Required Documents” section of this page. Any omission of these documents will render the registration processing incomplete.
5. Upon receipt of the application file, the customer service officer will verify, if all the necessary information and documentation has been provided and that the applications comply with the selection criteria, before processing the application.
6. The client will be advised to pay the annual service fee and obtain a payment receipt. A copy of the Registration Form will be signed and stamped by the customer service officer and issued to the client, which will serve as a contract between you and the Botswana Post office.
7. The Client will be issued with a license to operate the frank meter machine and be able to purchase both the franking machine and postage.
   

• A valid National Identity (Omang) or passport {for personal use}
• A Valid National Identify (Omang) or passport, and Certificate of Incorporation {in case of a business}.
• Any other additional supporting documentation request by the Botswana post office.
  

Botswana Post Office
Head Office
Address: Plot 539552, Khama Crescent
P.O. Box 100, Gaborone
Botswana
Tel: (+267) 391 1473 (+267) 393 0629
Toll-Free: 0800 33 55 77
Whatsapp & SMS: +267-77537517
Email: enquiries@botswanapost.co.bw

• Botswana Post Head Office Contact Details
  
• Botswana Post Branch Offices Contact Details
  
• Botswana Post Website
  

Any busy mailrooms and mail registries in Companies, Institutions, and Government offices, are eligible to apply for the franking Mail service.

Please consult with the Botswana Post office.

The franked mail Service is valid forever as long as the subscriber pays the prescribed service fee, failure to do so will lead to disconnection of the services.

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

The time frame for processing the application is within the day.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Payment of the service fee.

• When subscriptions are due, you will receive a notification via SMS, email, and a letter in your post box from the Botswana Post office requesting you to make the applicable annual rental fee or service fee.
• Payment can be made either in-person over the counter at any Post Office, or via the Botswana post website, or via mobile applications: PosoMoney or other money mobile app.
  

• Full names of the applicant/organization
• Company’s Specific area of trade
• Contact details (Mobile phone/telephone No. /Postal address/ Email address details
• National ID/passport number
• Company/organization Registration certificate details
• County/City/Town
• Preferred Post Office
• Current email address
• Individual/ Company Physical Address
• Declaration by the applicant
  

• For busy mailrooms and mail registries in Companies, Institutions, and Government offices, a franking Meter Machine provides a faster, more convenient alternative to affixing postage on mail. Franking meter machines are available from authorized dealers and vary in size depending on the customer’s needs. A license is required to operate a franking meter machine which is issued through the machine dealer.
• A franking meter is handy since it gives the flexibility of franking the postage conveniently within office comfort. This means that one can pay for postage without having to visit the post office. Besides, franked mail can also carry advertising messages/ information.
  

Benefits of Frank Mail

• Easier than stamps.
• The franking machine comes with an automatic scale and prints the correct value of the postage amount on your envelope.
• Your franking machine can be pre-set with current postage amounts, hence saving you the time required to refer to the Tariff Guide for postage rates.
• The machine can print personal messages that the company wishes to send to its customers.
• Franking machines – the professional way to send mail to your customers.
  

The postal address can be used as proof of residence

Botswana Post

More information which might help people.