Apply In Person

1. The application for a Country Taxicab Operator License shall be made to the Department of Road Transport and Safety (DRTS) office, which is under the Ministry of Transport and Communications Department of Road Transport and Safety (DRTS) Office Location & Contact Details
2. Collect and complete the Application Form for Road Transport Permit. copies of these forms are available at the inquiries desk at DRTS offices across the country, or directly download the form using this link Application Form for Road Transport Permit
3. The applicant will be required to submit the certified supporting documentation as mentioned under the “Required Documents” section below; in addition to the duly completed application form in all respect to the nearest DRTS office permit-issuing unit. Any omission of these documents will render the registration process incomplete.
   • Additional information may be given on a separate sheet of paper if there is insufficient room on the application form.
4. Upon receipt of the application file, the license issuing officer will verify if all the necessary information and documentation have been provided and that the applications comply with the selection criteria before registering the file for processing and consideration by the Transport advisory board.
5. The client will be advised by the license issuing officer to pay the application fee of BWP 130.00 at the DRTS cash counter and obtain a receipt/ acknowledgment slip as proof of submission of the application.
6. The application file will be vetted by the Transport advisory board. First-time applicants will be contacted by the DRTS office and will be required to attend a Transport advisory board hearing at the appointed date and time.  It is at this point that the decision would be made if to approve or decline the request.
7. If approved, the applicant will be required to book an appointment for a vehicle inspection with the DRTS office.
8. On the appointed date/time and venue, the applicant should present the vehicle to be inspected by the DRTS Transport Inspector.
9. If the vehicle fails the inspection, the inspector will inform the client reasons as to why, and the applicants must comply with Inspector's instructions to rectify any vehicle issues that may have caused the failure and reapply.  Applicants whose vehicles pass the inspection are issued inspection certificates.
10. Applicants should then submit the inspection certificate and all of the other supporting documents to the Registration and licensing officer and pay the permit fee at the DRTS cash desk and obtain a payment receipt.
11. Present the payment receipt to the license issuing officer, who will then draw up the Taxicab operator permit and have it signed and stamped by a senior/authorized officer and issue it to the client against the applicant identification document.

• Certified copy of valid National Identity Card (Omang).
• Copy of the vehicle's registration document (blue book) or otherwise prove of financial ability
• Copy of vehicle's valid Roadworthiness Certificate (at the point of certificate collection).
• Vehicle Inspection Certificate (only if the permit application is approved by the board).
• Copy of Certificate of Incorporation (companies).
• Copy of one director's Valid National identity card (companies).
• Copy of Shareholder's Certificates (companies).
• Copy of business proposal.
• Any other supporting documentation may be requested by the Authority.

Department of Road Transport and Safety
(Ministry of Transport and Communications)
Address: Tshomarelo House, Botswana Savings Bank Building
Private Bag 0054
Gaborone Botswana
Tel. (+267) 368-8600
Fax. (+267) 397-1117/1114
Email: mtcpro@gov.bw
Toll-Free Number: 17779
Department of Road Transport and Safety (DRTS) Office Location & Contact Details

Ministry of Transport and Communications
Address: West Gate Mall, Unit No. 28, Western Bypass
Tel. (+267) 361-2000 
Fax. (+267) 390-7236 
E-mail: mtcpro@gov.bw
Toll-free Line: 17779
Ministry Contact Details and Office Location
Opening hours: 07:30 – 16:30, Monday to Friday, except public holidays

• Any locally-registered business, citizen, or resident that is the owner of a passenger vehicle.

The following fees are applicable;

• Permit Fee: BWP 260.00
• Transfer: BWP 520.00
• Substitution: BWP 520.00
• Route ( Trip) Variation: BWP 195.00

Please refer to this link for the pricing schedule and penalties regarding offenses pricing schedule and penalties regarding offenses

• The License is valid for one year from the date of issue unless revoked, suspended, or cancelled by the Authority.
• The License should be renewed at least one month before the expiration of the current license.

Application Form for Road Transport Permit

Please attach sample completed documents that would help other people.

• The time frame for processing the application accumulatively is 39 working days.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

• Full names of the applicant
• Contact details
• Address details
• Type of permit you are applying for
• Rates to be Charged for the Proposed Service
• Financial Background and Technical Facilities
• Declaration by the applicant

• The Country Taxicab Operators License is issued to operators who wish to provide door-to-door transport services for hire or reward.

Enter other information which might help.

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Taxi Service Permit

More information which might help people.