Apply In-Person

1. Persons who have lost personal belongings due to a house fire can submit a request to the Community Support Services Division Outreach Centres for Fire Relief.
2. The applicant submits a request either in person at a local Outreach Centre.
3. Visit the following Details Contact Link.
4. The application is the General Assistance Form (GAF), can be filled by the applicant in office by the SSR at the Outreach Centre within their residential boundaries.
5. The General Assistance Form (GAF) is the application, which can be filled by the applicant or in person by the SSR at the Outreach Centre within their home borders.
6. Applicants from Family Islands can apply for services at the local DOSS sub-office on the island where they live.
7. To determine the applicant's eligibility, the Social Service Representative (SSR) performs an interview and a home visit.
8. The SSR prepares a report and provides a recommendation about the applicant's suitability.
9. The SSR contacts the applicant and tells them of their eligibility.

For Citizens

• Valid Passport
• Valid N.I.B. Card
• Current Pay Slip or Job Letter or Termination Letter
• Birth Certificate/Affidavit or Valid Passport of child or children under the age of eighteen years, and Proof of Guardianship
• Marriage certificate and similar documents of identification for spouse, as indicated above
• Divorce decree or legal separation documents to verify status
• Doctor’s letter if unable to work due to ill health
• Letter from the Fire Department confirming the fire
• Proof of home ownership
• Three quotes from stores that are vendor-ready

For Permanent Residents (Non-Citizens)

• Proof of Citizenship/Permanent Residency
• Valid Work Permit
• Birth Valid Passport
• Certificate of child or children under the age of eighteen years, and proof of Guardianship
• Marriage certificate, divorce decree, or legal separation documents, where applicable
• Doctor’s letter if unable to work due to ill health
• Letter from the Fire Department confirming the fire
• Proof of home ownership
• Three quotes from stores that are vendor-ready.

Department of Social Services
Sunshine Plaza
Baillou Hill Road
Nassau
New Providence
The Bahamas
P.O. Box N-1545
Tel: (242) 604-4200
Opening hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.

Community Support Services Division Outreach Centres – four locations in New Providence:

Fox Hill Centre
Davis Building, Bernard Road
Nassau
New Providence
The Bahamas
Tel: (242) 364-2200

Pitt Road Centre V.B.
Munnings Building, Pitt Road
Nassau
New Providence
The Bahamas
Tel: (242) 326-1850

Robinson Road Centre
Alexander House, Robinson Road
Nassau
New Providence
The Bahamas
Tel: (242) 397-2524

Wulff Road Centre
Sunshine Plaza, Baillou Hill Road (temporary location)
Nassau
New Providence
The Bahamas
Tel: (242) 604-4200
Office hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.
Contact Link

• Persons earning minimum wage or below.
• Bahamian citizen or permanent resident.
• Over the age of 18.
• The applicant must be the Head of the Household.

Fees Details Link

In a twelve-month period, an applicant can only be assessed for Fire Relief Assistance once.

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

SSR contacts you within three days of receiving your application. Within three weeks of receiving the request, it is processed. SSR informs the client if there is a prolonged processing time or if there are any inquiries, and if there are any, SSR informs the client of the outcome.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or Country of Birth.

It is required for persons who have lost personal belongings due to a house fire.

Website Link

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Place some external links which might help.

More information which might help people.