Online

To request a certificate, you may fill up a request online, link

In Person

1. You may submit a request in person at the Office of Regulatory Services shopfront in Fyshwick.
2. Complete an Application for Certificate.
3. Submit the form and present identification.
4. Pay the prescribed fee.

Certificates that have been applied for via the post or online will be sent to you by registered person to person post at which time you will need to present identification at the Post Office.

To obtain a copy of a certificate, you will at least need three forms of identity from the list below, with at least one form of Primary Identification.

Primary Proof of Identity

• A photographic Driver Licence issued in Australia (current or expired up to 2 years).
• Full Australian birth certificate (not a Commemorative certificate or an extract). If the certificate is not in the name currently used, appropriate linking documentation will be required.
• Australian Passport (current or expired up to 2 years).
• Overseas Passport (expired by up to 2 years if accompanied by a current Australian Visa).
• Australian Citizenship Certificate or Naturalisation Certificate.
• Department of Immigration and Citizenship travel document (valid for up to 5 years after issue).
• Department of Immigration and Citizenship Certificate of Evidence of Resident Status.
• A.C.T. Police officer photo-identity card.
• Australian Proof of Age Card (includes N.S.W. photo card) (current or expired up to 2 years).

Secondary Proof of Identity

• Current Medicare card.
• Current credit card or account card, with signature and embossed name from a bank, building society or credit union.
• Current student identity document (with photo and/or signature) issued by an educational institution.
• Current Centrelink or Department of Veterans Affairs Concession card.
• Australian-issued security guard/crowd controller licence (with photo).
• A.C.T. Working with Vulnerable People registration card (current or expired up to 2 years).
• Australian-issued firearm licence (with photo).
• Current Consular photograph identity card issued by the Department of Foreign Affairs and Trade.
• Current State, Territory, or Federal Government employee photo-identity card.
• Australian Defence Force photo-identity card (excluding civilians).
• A.C.T. Services Access card issued by the A.C.T. Government (for asylum seekers).

Original forms of identification must be presented if applying at the Office of Regulatory Services shopfront in Fyshwick. Applications made via the post must be accompanied by copies of identification certified as true and correct copies by a person authorised under the Statutory Declarations Act 1959 (Cwlth) (eg. Justice of the Peace, Solicitor or Police Officer).

Certificates that have been applied for via the post or online will be sent to you by registered person to person post at which time you will need to present identification at the Post Office.

Note:

• For those who are unable to satisfy the identification requirements, contact the Office of Regulatory Services for further assistance.

Office of Regulatory Services

Shopfront Location:
255 Canberra Avenue
Fyshwick A.C.T. 2609

Postal Address:
GPO Box 158
Canberra City A.C.T. 2601

Email Address: ors@act.gov.au

Telephone Number:(02) 6207 3000

Telephone Number Outside Australia: +61 (2) 6207 3000

Opening Hours:
9am - 4.30pm
Monday to Friday

Map

A person whose marriage is registered in the A.C.T. may apply for a certified copy of their marriage certificate.

Fees for Certificates

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Forms: Application for Certificate

Please attach sample completed documents that would help other people.

Please explain processing time taken in obtaining the document/certificate.

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Following are procedures on how you can obtain a marriage certificate in Australian Capital Territory.

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Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• Office of Regulatory Services :

http://www.ors.act.gov.au/community/births_deaths_and_marriages/marriages

More information which might help people.