This procedure explains various ways to raise a request for the shifting of the electric transformer.

Apply In-Person:

1. To apply In-Person, you should visit the allocated EB office for your location. You can find the office location and contact details in the “Department of power – Arunachal Pradesh’s” website.Link
2. While applying In-Person, the consumer should obtain the application from the authorities in the office.
3. You can also write the request letter mentioning the reasons for shifting the electric transformer.
4. The request letter/Complaint form should be submitted to the officials in the Electricity Board such as ASSISTANT ENGINEER (AE), ASSISTANT DIVISIONAL ENGINEER (ADE), and CHIEF ENGINEER (CE) in the local Electric Board location.
5. The authorities will go through the application form and provide an estimate of the amount to be paid to the Electricity Board.
6. The estimated amount has to be paid in the Demand Draft (DD).
7. After giving the form, they will provide you the Complaint Ticket Number and the payment slip.
8. You have to keep those details safe for future verification and reference purposes.

Apply through Customer Care:

1. To raise a request for the shifting of the electric transformer, you can contact the Customer Care Number 1912.
2. This toll-free helpline Number for Arunachal Pradesh works between 9.30 A.M to 4 P.M.
3. The necessary steps would be taken after raising the complaint.

List down the documents required for successfully completing the procedure.
e.g.
1. Proof of child birth from the Hospital.

Head Office: The Chief Engineer (Power)
Western Electrical Zone
Department of Power
Government of Arunachal Pradesh
Vidyut Bhawan, O-Point Tinali,
Itanagar- 791111
Arunachal Pradesh, India.
Contact:Link
Here are the list of all the division and sub-division office location and contact details of the state Arunachal Pradesh.
Link

Provide eligibility criteria's for going through this procedure.

The fee structure for the shifting of the electric transformer is given by the respective Electricity Board Officials after undertaking the survey of the particular location.

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. E.g. links

Please attach sample completed documents that would help other people.

• The processing time is depended on the location, wiring, and power supply details of the particular transformer/pole that needs to be shifted.
• The authorities of the local Electricity board will take a survey and give the estimated processing time for the shifting.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Please provide other instructions related to the certificate/documents.
E.g. The state office holds birth records since January 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or Country of Birth.

To shift the electric transformer in your mentioned locality, a registered request/complaint ID is required to take the necessary steps.

Enter other information’s which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

For more details regarding the Electricity related services, you can refer to the Department of Power, Government of Arunachal Pradesh website linked here:-Link

More information which might help people.