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Uganda - Apply for Permit as Milk Seller

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Apply In-Person

  1. The first step is to Contact the nearest Dairy Development Authority office to apply for milk seller license.You can visit their website on the following link Dairy Development Authority
  2. This will be followed by an inspection of the premises by the Dairy Development Authority to determine whether the milk sellers premises has complied with the laid out hygienic and operational requirements.
  3. If everything is in order, you can move on to the next step and make your application for a permit to sale Milk .Where areas of non-compliances are identified, improvements should be undertaken.
  4. Before the Applicant is permitted to open up a milk selling point, the Authority shall satisfy that the applicant meets the requirements necessary for carrying out the activity.
  5. An application to undertake milk selling shall be in a prescribed form set out in the schedule of the regulations.
  6. The application shall be accompanied by the fee specified in the Fourth Schedule to the Regulations.
  7. The application shall,in addition to the fee referred to above , shall make sure that the Structures:-
    • The selling housing unit shall be of sufficient area to carry out work under sanitary or hygienic conditions.
    • and design shall allow location of equipment in such a way that does not impede product and personnel flow.
    • Materials used in construction shall be non-toxic to humans.
    • The materials shall be water proof and non-decompsable under the work environment but this shall exclude polyethylene linings.
    • The walls inside the workroom shall be smooth, cleanable, and have a uniform pattern.
    • Seek regular advisory services from DDA’s Compliance Officers for the Milk selling point, how they should be designed and equipment layout goes on.
  8. On completion of Milk selling facility, contact the nearest DDA office for a preliminary inspection of the facility.
    • Where areas of non-compliances are identified from the inspections, improvements should be undertaken so that everything is up to par.
  9. If everything is in order, you can move on to the next step and submit your application for milk seller permit/ license through the Dairy Development Authority Licensing Board.
  10. Once payment is made the Milk seller license will be processed within two days.
  11. The license has a validity period of one year and you can start operations immediately.
  12. Pay monthly dues and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)

Required Documents[edit]

  1. A Medically certificate for Milk Handling Personnel is required
  2. Pin Certificate is required in order to sale milk
  3. Copy of ID card/ Passport documents are required
  4. Business registration certificate of your business is required
  5. Proof of pasteurization of the milk to be sold is required

Office Locations & Contacts[edit]

Dairy Development Authority
Plot 1 Kafu Road Nakasero, Kampala Uganda
P. O. Box 34006 Kampala,Uganda
Tel: (256) 414-343901/3
Fax: (256) 414-250270.
Email: E-mail to: [email protected]
  • Contact Address scroll at the end of the website for the contact Address.

Dairy Development Authority
Northern Uganda Regional Office.


Plot 4,Awach Rd ,Gulu Municipality.
Email: E-mail to: [email protected]

Dairy Development Authority
South western Regional Office.


Plot 3 High Street, Mbarara
P. O. Box 1398, Mbarara
Tel: +256 485-421017.
Email: E-mail to: [email protected]

Dairy Development Authority
North |Eastern regional Office


Plot 5-9, Old Mbale Road.Soroti, Uganda
Email: E-mail to: [email protected]

Border Post Offices
Dairy Development Authority


Busia Customs Area MAAIF Building.
Email: E-mail to: [email protected]

Dairy Development Authority


Malaba Customs Area MAAIF Building
Email: E-mail to: [email protected]

Dairy Development Authority


Entebbe Dairy Training School
Plot 121 M, Kigungu Road
P.O.Box 257 Entebbe
Tel: +256414662217

Entebbe International Airport
Customs Business Centre(CBC)
Email: E-mail to: [email protected]

National Dairy Laboratory
Dairy House,
UMA Show Grounds<br
Lugogo - Kampala
Tel: +256 414696145
Email: E-mail to: [email protected]


  • Any person who wishes to undertake the operation of selling milk in an area is Eligible for Milk Seller permit/ License in accordance with regulations made for that purpose.


  • License fees required for this permit is Ugshs.100,000


This permit is valid for a period not exceeding 1 year

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links

Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • Maximum processing time to process this permit will take 2 days.

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.


  • Holders of Milk seller permit must carry it in the course of their work.
  • The permit is not transferable.

Required Information[edit]

  1. Name of applicant (individual or firm)
  2. Physical and postal address of applicant.
  3. Telephone number
  4. Personal Email
  5. ID/ Passport Number
  6. Business name
  7. Certificate number
  8. Business physical address and postal address
  9. Physical and postal address of business
  10. Email address of business
  11. Nature of dairy produce
  12. Quantity sold/ processed per day
  13. Nature of sale (retail/ whole sale)
  14. Area of sale

Need for the Document[edit]

  • It is illegal to sale Milk without a permit/ license issued by the Council.
  • This document play an important roll in formulating controlling procedure for milk seller.

Information which might help[edit]

  • The Dairy (Marketing and Processing of Milk and Milk Products Regulations, 2003 provide for the licensing of freezer operators.

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]


More information which might help people.