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Bhutan - Apply for New Water Supply Connection

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  1. You may apply for a water supply connection by submitting an application to your local Thromde. Forms are available at Engineering Division and Water Complaint Offices or you may also download the forms through your local Thromde's website (see links provided under 'Documents to Use' section).
    You may also complete an application online, check this link - Thromde Services
  2. Submit the duly filled application form to the water supply section.
  3. Get a recommendation from the Building Section. Field verification will be conducted to check for the feasibility of the connection.
  4. The water Meter will be issued after the approval from Engineering Division and after paying the connection fee..
  5. The property owner will need to carry out the excavation of a trench up for water supply connection and accordingly lay down the pipe work after which, the private line will then be connected to the municipal's main line.
  6. The property owner will be the one responsible for the maintenance of the water meter after the installation.
  7. The Meter Chamber must be built according to the Standard Water Meter Chamber Drawing which can be collected from the office or can be downloaded from the Thromde's website. The meter shall be installed only when the meter chamber is ready.


Required Documents[edit]

List down the documents required for successfully completing the procedure.

1. Proof of child birth from the Hospital.

Office Locations & Contacts[edit]

Thimphu Thromde
Building Number 08
Gongdzin Lam, Thimphu: 11001-Bhutan
Contact Numbers

Phuentsholing Thromde
EPBAX 252168, 252759, 254645
FAX # 252882
DoR Building (PT& ADB)- EPBAX 251690, 252245
E-mail us : [email protected]

Gelephu Thromde Administration
Gelephu BHUTAN
Post Box No.184
Tel : +975 06 251289 / 251734
Fax : +975 06 251288
Email : [email protected]

SamdrupJongkhar Thromde

Contact Address:
Office of Thrompon
Samdrup Jongkhar Thromde
Po.Box no. 219

Samdrup Jongkhar: Bhutan
Telephone Number:
PABX: +975 7 251616, +975 7 251619, +975 7 251629
Fax: - +975 7 251770 (Thrompon), +975 7 251305 (General)


Provide eligibility criteria's for going through this procedure.


Explain the fees structure which is required for obtaining the certificate/document.


Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use[edit]

Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

Please explain processing time taken in obtaining the document/certificate.

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 


Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information[edit]

  • Name of Applicant/ Institution
  • Citizen ID No. / Other identification
  • Thram No
  • Plot No
  • Building No
  • Location
  • Contact Address
  • Email
  • Mobile
  • Type of plot
  • Type of service that you wish to avail
  • New water connection type

Need for the Document[edit]

Please provide the need for the procedure. 
e.g. Birth Certificate - why do we need to have a birth certificate? .

Information which might help[edit]

Enter other informations which might help

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

Royal Government of Bhutan - Thromde Services


More information which might help people.