Zambia - Apply for Duplicate Residence Permit

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Procedure

Apply In-Person:

1. To apply for a duplicate of resident permit in Zambia, the applicant will have to contact the Immigration office, please tap on the following link to view contact details: link.
2. Please make sure to have all the documents listed in the “Required Documents” section of this page.
3. Upon visiting, the applicant will be provided with an application form to be filled in the immigration office.
4. Once understanding the guideline properly, the applicant has to fill in all the necessary information in the application form.
5. Submit the application form with necessary attachments to the office.
6. Pay the fee as given in the “Fees” section of this page.
7. After the completion and verification of all the documents, the visa will be accessible.
8. Collect the visa from the office or wait for the visa to arrive via post on the postal address in a stipulated time.
   

Apply Online

1. Visit the following portal online registration portal.
2. Login if you already have an account or register in the portal, the “Register” option is given in “my profile”.
3. To register, provide the details asked like name, email and passport number.
4. Choose “Type of Representative” from the drop down menu provided.
5. Click on the “Register” button.
6. Go to the login portal again and login with your username and password.
7. After you have successfully logged into the system with your account credentials, click “My Profile” to access your personal profile information.
8. Data form will be displayed and the information will be organized in 3 tabs: Identity, Address, Contact.
9. Fill in all the appropriate details and after you have finished and click the “Save” button to save the information.
10. Open the “Contact” tab and provide your up-to-date contact information, so that the Immigration Department could reach you for questions and notices. Otherwise, you may miss some important information. Click “Save” after you have finished.
11. Go to “My Workplace”, you will see a link under “Available Permits” as “Find a Permit” and “Apply for a Variation”.
12. Select “Residence Permit” service from the list.
13. Click “Next” and complete the application that consists of a form for Residence Permit and again click “Next”.
14. Review the application requirements, scan and upload the required documents, click “Next”.
15. Preview the completed application form as a PDF file (you can print or save it for your records).
16. If all information is correct, click “Confirm” and preview the system-generated Electronic Bill (you can print or save it for your records).
17. If you accept the fees and have your credit card ready, click on the “Pay Online” button and you will be redirected to the bank site for secure payment processing.
18. Enter your billing details, click “Next” and then click the “Pay” button.
19. Upon completion of payment, you will be returned to the Payment Receipt page.
20. Review your payment confirmation message, print or download Payment Receipt in PDF format, for your records.
21. To complete the application process, click on the “Finish” button. You will see the number of the application case you have submitted.
22. Your application can be tracked after logging in and going to the “submitted” section.
23. Wait for approval of your application.
24. After the approval, the visa will be accessible.
25. Collect the visa from the office or wait for the visa to arrive via post to the postal address within a stipulated time.
    

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Required Documents

• Covering letter to the Director General of Immigration from applicant.
• Copy of old permit (if possible).
• Police Report (Not applicable for mandatory replacement of Booklet type to Digital Permit Card).
• Certified passport copy.
• One recent passport size photograph.
• Prescribed fee receipt.
  

Office Locations & Contacts

The Director-General
Department of Immigration
Headquarters
Kent Building
Haile Selassie Road
P.O. Box 50300

Lusaka, Zambia
email: [email protected]
Phone: +260 211 255282(Public Relations Office), +260 211 252622(Customer Service Centre)
Contact Details: contact link.

Ministry of Foreign Affairs
Charter House
Independence Avenue
P.O. Box 50069
Lusaka, Zambia
Tel: +260-211-252666 / 252668
Email: [email protected]

Eligibility

The applicant should already have a Residence Permit.

Fees

Application fee: ZMK 15000.

Validity

Residence Permit is Valid Forever unless revoked.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

The processing time depends on the time taken for verification of documents submitted.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

A Residence Permit shall cease to be valid if the holder—

• Fails to enter Zambia within six months of the date of issue of the permit or such later date as the Director General of Immigration may endorse on the Residence Permit.
• Is absent from Zambia for a period in excess of six months without notifying the Director-General of Immigration, in writing, that that person proposes to return to Zambia
• Is absent from Zambia for any period in excess of twelve months.
  

Required Information

• Name and address of the applicants
• Nationality
• Legal information of applicant
• Signatures of applicant
  

Need for the Document

The document makes the holder a bona fide resident of Zambia.

Information which might help

• Temporary Closure of Immigration Headquarters: link.
• Immigration and Deportation Act of Zambia: link.
  

Other uses of the Document/Certificate

The document is also an identity of the holder as well as can be used to adopt children in Zambia.

External Links

Place some external links which might help.

Others

More information which might help people.