Advertisement

ProcedureEdit

If the incident happened in Sri Lanka

  1. If your passport is stolen or lost you can report the incident by phone to immigration Department hotline 011 532 9502 and fax 011 532 9501. Operators are available 8.30 a.m. to 4.00 PM, Monday-Friday, excluding Government holidays.
  2. Make a complaint to your local police station as soon as possible.
  3. Police will transmit the details of your complaint to the Department of Immigration and Emigration.
  4. Upon receipt of The Immigration Department of the information from the police, the Department will take necessary measures to cancel the stolen, lost or missing passport.
  5. Passport reported lost or stolen can no longer be used for travel. The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.


If the incident happened abroad

  1. Make a complaint to your local police station in the country of residence and obtain a Police report.
  2. Download a stolen or lost passport complaint form: http://www.immigration.gov.lk/web/images/stories/pdf/form/sltd/complaint_form%20_stolen_and_lost_sri%20lankan_passport.pdfoption=com_content&view=article&id=127&Itemid=105&lang=en
  3. Submit the duly filled complaint form together with the Police report to the nearest Sri Lanka Diplomatic or Consular office.
  4. Sri Lankan Diplomatic Mission or Consulate shall transmit to the Immigration Department in Sri Lanka the details of the stolen or lost passports. Upon receipt of such information, we will take necessary measures to cancel the stolen, lost or missing passport.
  5. Passport reported lost or stolen can no longer be used for travel. - The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.


If you find another person's lost Sri Lankan passport

Place the passport in a sturdy envelope and mail it to the address below:

Lost / Stolen Passport Desk

5th Floor

Department of Immigration and Emigration

No. 41, Ananda Rajakaruna Mawatha

Colombo 10

Sri Lanka

Department Hotline: 011 532 9502

Fax: 011 532 9501



Advertisement

Required DocumentsEdit

  • Police Report
  • Filled up application form



Office Locations & ContactsEdit

Department of Immigration and Emigration

41, Ananda Rajakaruna Mawatha, Colombo 10, Sri Lanka

Phone  : 94-11-5329000 Hunting Line

Fax  : 94-11-2674621

E-Mail  : [email protected]

Web Site: www.immigration.gov.lk


Lost / Stolen Passport Desk

5th Floor, Department of Immigration and Emigration

No. 41, Ananda Rajakaruna Mawatha

Colombo 10




EligibilityEdit

Provide eligibility criteria's for going through this procedure.



FeesEdit

Explain the fees structure which is required for obtaining the certificate/document.



ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever



Documents to UseEdit

Please attach documents which can be used by people who would like to follow this procedure.    



Sample DocumentsEdit

Please attach sample completed documents which would help other people who would like to follow this procedure.    



Processing TimeEdit

Please explain the processing your application.    



Related VideosEdit

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	



InstructionsEdit

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.



Required InformationEdit

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.



Need for the DocumentEdit

It is the responsibility of the passport holder to inform the concerned authorities about his/her lost or stolen passport. Failure to do so may result in the lost or stolen passports being used for illegal activities and the holder may be held liable for aiding and abetting an offence.



Information which might helpEdit

Notes:

  1. Never use a Passport reported stolen or lost.
  2. Passport reported stolen or lost are invalidated and can no longer be used for travel.
  3. The information you provide regarding a Stolen or Lost Passport will be entered in the Stolen/Lost Passport System and will be automatically shared internationally through INTERPOL.
  4. If you recover the passport after you have reported it lost or stolen, please submit it to the address listed above. When you submit it, if requested - the Immigration Department will cancel it and return it to you. If not requested, it will be destroyed.
  5. Once a passport is reported lost or stolen, it cannot be re-validated.



Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External LinksEdit



OthersEdit

More information which might help people.