South Africa - Apply for Certificate of Acceptability for Foods

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Procedure

Apply In-Person:

1. To Apply for a Certificate of Acceptability for Foods, the applicant has to approach the Environment Health Office link
2. An application form will be provided to the applicant by the concerned office. Or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed amount of fee as per the authority’s request.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further. All the updates on the application status will be sent via SMS.
10. The officer will come for site- inspection to check quality of food.
11. Once the process gets completed, the applicant has to visit the office for collecting the certificate.
12. This entire process can be completed within 4- 5 weeks or as per the timeline advised by the respective department authority.

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Required Documents

• Application form link
• Identity document (ID)
• Proof of residential address e.g., Utility account.
• In the case of a proxy, their ID and a letter of authorisation.
• Citizenship card
• Any other documents (if required)

Office Locations & Contacts

Environment Health Office
Physical address:
Civic Centre
12 Hertzog Boulevard
Cape Town -8001
Postal address:
Private Bag X9181
Cape Town – 8000
Postal address:
PO Box 298
Cape Town – 8000
General email: [email protected]
Accounts email: [email protected]
Fax: 086 201 1017
Telephone: 0860 103 089
Contact link

Eligibility

• Any food business person who intends to Apply for Certificate of Acceptability for Foods is eligible to make this application.

Fees

• The applicant has to pay the prescribed amount of fee as per the authority’s request.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 4- 5 weeks or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• Contact number
• Nationality ID number
• Mailing address
• City
• ZIP Code
• Email ID
• Qualified details
• Particulars of food premises/owner of the vehicle
• Food Category
• Quantities of food to be handed
• Nature of handling
• Plan of premises
• Declaration
• Date
• Signature

Need for the Document

• It is a food handling business permit that confirms the food handling organisation is conforming to the basic food safety and hygiene requirements.
• A Certificate of Acceptability, popularly known as a COA or a food business permit, is a compliance certificate issued as per the requirements set out in regulation.

Information which might help

Rules:

• Display the applicant COA somewhere conspicuous, if practical.
• If not possible, keep a copy on hand.
• If the Person-in-Charge of a facility changes, the applicant must inform the local authority within 30 days to issue a new COA.
• The COA applies to a specific food premise, and if the applicant moves his/her food premises, the applicant will need to apply for another COA.
• A customer has a right to request to see the certificate of acceptability.
• A certificate of acceptability applies to mobile and immobile food premises.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.