Queensland - Replace your License

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Procedure

1. Visit a customer service centre. Click here to search for a Customer Service Centre near you: http://www.tmr.qld.gov.au/About-us/Contact-us/In-person/Customer-service-centres.aspx.
2. Complete an application form with evidence of identity documents.
   Replacement Driver License Application: http://www.support.transport.qld.gov.au/qt/formsdat.nsf/forms/QF3006/$file/F3006_ES.pdf
3. Pay the replacement fee.

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Required Documents

• completed application form
• evidence of identity documents
  To see a list of approved evidence of identity documents, follow this link: http://www.tmr.qld.gov.au/Licensing/Getting-a-licence/Identification-requirements.aspx

Office Locations & Contacts

Customer Service Centres - Department of Transport and Main Roads:

• http://www.tmr.qld.gov.au/About-us/Contact-us/In-person/Customer-service-centres.aspx

Contact Information:
Phone:

• 13 23 80 - Enquiries about registration and licensing, feedback, compliments and complaints.
  Operates Monday-Friday 8am-5pm excluding public holidays. Local call charge in Australia. Higher rates apply from mobile phones and payphones.
• 13 23 90 - Book a driving test or vehicle inspection, payment options and online services.
  Operates Monday-Friday 8am-5pm excluding public holidays. Local call charge in Australia. Higher rates apply from mobile phones and payphones.
• 13 QGOV (13 74 68) - For enquiries other than registration and licensing.
• +61 7 3405 0985 - For callers from outside of Australia.
  Operates Monday-Friday 8.30am-5pm excluding public holidays.
• 13 19 40 - Traffic and travel information.

Mail:

• Driver licensing, recreational ship licensing and registration, infringement notices and fines
  PO Box 525
  Fortitude Valley Qld 4006
• Motor vehicle registration payments
  GPO Box 2211
  Brisbane Qld 4001
• General business
  PO Box 673
  Fortitude Valley Qld 4006

Eligibility

A holder of a Queensland driver license.

Fees

Replacement (existing term only) - $63.70

For a list of other license fees, click on this link: http://www.tmr.qld.gov.au/Licensing/Getting-a-licence/Licence-fees.aspx

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents which can be used by people who would like to follow this procedure.    

Sample Documents

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time

Please explain the processing your application.    

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Instructions

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• family name, given name/s
• residential address
• postal address
• sex
• date of birth
• daytime contact phone number
• town and country of birth
• license number

Need for the Document

If your existing license has been lost, stolen, destroyed or defaced you need to get a replacement license.

Information which might help

• If you are a Queensland resident temporarily living interstate or overseas and your Queensland driver license has been lost, stolen, destroyed or defaced, you can apply for a replacement driver license by printing and completing the driver license replacement kit: http://www.tmr.qld.gov.au/~/media/Licensing/Renewing%20or%20replacing%20a%20licence/driver%20licence%20replacement%20kit.pdf.
  This kit contains instructions on how to replace your license and includes the forms you need to complete.
• Note: If you are no longer a resident of Queensland you need to contact the driver licensing authority in the state, territory, or country where you now reside to obtain a driver license.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Replacing your License: http://www.tmr.qld.gov.au/Licensing/Getting-a-licence/Replacing-a-licence.aspx
Queensland Department of Transport and Main Roads: http://www.tmr.qld.gov.au/

Others

More information which might help people.