Queensland - Obtain a Toll Free Number

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Procedure

Apply Online

1. An application form is available at the following Link
2. If the applicant is an existing user, they can login directly using their “Account ID” and “Password” by clicking “Log-in” option in the given page.
3. If the applicant is a new user, click on “Click here to get started” button.
4. In order to set up the smart numbers account, either search for available 13, 1300, and 1800 smart numbers and add them to the applicant cart.
5. The Applicant must provide all information necessary for the application procedure online.
6. The smart numbers account should be set up.
7. Applicant should make sure to attach all the documents that are mentioned under the “Required Documents” section of this page (Both photocopies and originals).
8. Review the terms and conditions before placing your order.
9. The fee for this procedure is mentioned under the “Fees” section of this page.
10. Australian Government will issue the Smart Number and notify the applicant via mail.
11. Please contact Australian Government ZOAK Solution for further details.

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Required Documents

• Proof of EROU holder while activation (if Telco verify).

Office Locations & Contacts

Main Office:
Address: 29 Cremorne St, Cremorne VIC 3121
Phone: 1300 463 580
Email: [email protected]
Contact Link

Eligibility

• The candidate who requests a unique phone number can help customers remember their company.

Fees

• $35.00 is the one-time registration fee.
• For more details Link

Validity

• The Validity of this procedure is 3 Years.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• Please contact Australian post for processing time details.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external 
websites.
Please remove the '&' inside the emptags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Instructions for the procedure Link

Required Information

• Search and Select
• Register
• Account details
• Physical address
• Postal address
• Review order
• Checkout and Pay

Need for the Document

• 13, 1300, or 1800 are smart numbers phone numbers.
• A few examples of Smart numbers are phone words like 13 CATS (13 2287) and recognisable patterns like 1300 222 222.
• People may find it simpler to remember your company if you have a memorable phone number, especially if your phone word fits in with your marketing plan.

Information which might help

• A Telco might be asked to link a service to a smart number once the applicant has one.
• Before purchasing a smart number, the applicant should enquire about the associated fees.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.