Queensland - Apply to Claim for a Funeral Benefit

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Procedure

Apply In Person

1. To Apply to Claim for a Funeral Benefit, the applicant has to approach Services Australia link

   NOTE: Enter the postcode and click the “Locate” button to find the nearest office.

2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. There is no fee for this procedure.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further.
10. Once the process gets completed, the applicant gets a call from the office regarding the application.
11. If the applicant is eligible for the funeral benefit, it will be paid directly to the funeral director or to the applicant as a lump sum.
12. The amount of the funeral benefit will depend on the individual circumstances, such as the level of funeral expenses and the type of Centrelink payment receive.
13. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Apply through post

1. To Apply to Claim for a Funeral Benefit, the applicant has to approach Services Australia Centre link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned office's postal address.
7. The mailing address is mentioned in the “Office Locations & Contacts” section of this page.
8. There is no fee for this procedure.
9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
10. Then the application will be processed further.
11. Once the process gets completed, the applicant gets a call from the office regarding the application.
12. If the applicant is eligible for the funeral benefit, it will be paid directly to the funeral director or to the applicant as a lump sum.
13. The amount of the funeral benefit will depend on the individual circumstances, such as the level of funeral expenses and the type of Centrelink payment receive.
14. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

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Required Documents

• Application form
• ID proof (Birth Certificate, driving license, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Proof of your relationship to the deceased
• Proof of funeral expenses
• Deceased's death certificate
• Any other documents (if required)

Office Locations & Contacts

Services Australia
Mailing address:
eBusiness Service Centre
PO Box 9822
BRISBANE QLD 4000
Fax - 03 9605 7987
Phone - 1300 361 457
Email - [email protected]
Contact link
Regional office link

NOTE: Enter the postcode and click the “Locate” button to find the nearest office.

Eligibility

• The funeral benefit is a one-off payment available to eligible recipients of certain Centrelink payments, such as the Age Pension, Disability Support Pension, or Carer Payment.

Fees

• There is no fee for this procedure.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• ZIP code
• Age
• Gender
• Financial details
• Nationality
• Contact number
• Email ID
• City
• Date
• Signature

Need for the Document

• In Australia, a funeral benefit claim is a request made by a person or their family members to receive financial assistance to cover the costs associated with a funeral.
• This benefit is typically provided by the Australian government and is designed to help ease the financial burden on families who have lost a loved one.

Information which might help

• It's worth noting that funeral benefit claims are only available in certain circumstances and may not cover all funeral expenses. Therefore, it's essential to review the eligibility criteria and seek independent financial advice to determine what other options may be available.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

• To claim a funeral benefit in Australia, the next of kin or executor of the deceased person's estate must contact the Department of Human Services and provide relevant information, including a death certificate and a funeral invoice.
• The amount of the benefit will depend on various factors, including the person's income and the cost of the funeral.