Quebec - Lost or Stolen Driver License

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Procedure

For Quebec

• Go to an SAAQ service centre to replace a license Plus, or any service outlet for the other licenses, and provide one piece of identification bearing your photo to prove your identity.
• For replacement of a damaged license, you may show that license as proof of your identity, provided you are still recognizable on the photo, and the reference number, name and identification number are still readable.
• If you are unable to provide one of the piece of identity bearing your photo, you must provide two other pieces of identity. Please see below for the required documents.

For Outside Quebec

• You must declare the loss or theft of a driver's license with the appropriate authorities where you are staying: local police or the Canadian embassy or consulate.
• You should therefore request an official certificate bearing the seal or written on the letterhead of the issuing body. This certificate must be written in French or English, or be submitted with an enclosed translation.
• To replace your driver's license, mail or fax the official certificate and a duly signed license replacement request to the SAAQ. Ensure that your request contains the following information:
• the subject of the request;
• the expected length of your stay outside of Qubec;
• the reason for your stay outside of Qubec;
• your last name and first name;
• your date of birth;
• your driver's license number, if you know it;
• your address in Qubec;
• your address outside of the province;
• a telephone number where you can be reached outside of Qubec or where a respondent can be reached in Qubec;
• the mailing address where the SAAQ is to send the driver's license;
• your signature.

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Required Documents

For Quebec

• a piece of identification bearing your photo:
  • a previous driver's license, other than a taxi driver's license;
  • an examination ID card issued by the SAAQ;
  • a Canadian passport;
  • a Canadian Citizenship Certificate;
  • a Permanent Resident Card;
  • a Canadian Armed Forces Identity Card;
  • a Certificate of Indian Status
• two other pieces of identity:
  • for the first one:
    • a birth certificate issued by the registrar of civil status (Directeur de l'tat civil) or its equivalent in another Canadian province or territory; or
    • a proof of legal presence in Canada; or
    • a confirmation of permanent residence
  • for the second piece of identity must include a photo and be one of the following:
    • a Health Insurance Card;
    • an identification card issued by a government agency;
    • a foreign passport;
    • a driver's license issued by another Canadian province or territory;
    • a driver's license issued by another country.

For Outside Quebec

• Proof of employment on a duly signed and dated official document that includes:
  • the reason you are working outside Qubec;
  • the expected length of time you will be working outside Qubec; or
• Proof that you are attending an educational institution submitted on a duly signed and dated official document that includes the expected length of time you will be attending this institution.

Office Locations & Contacts

SAAQ
By Phone:
General Information: Driver's License, Vehicle Registration, etc.
Monday to Friday, from 8:00 a.m. to 5:00 p.m.
In Qubec (city and vicinity): 418 643-7620
In Montral: 514 873-7620
From elsewhere: 1 800 361-7620 (Qubec, Canada, USA)

By Mail: (Postal Address)
SAAQ
Socit de l'assurance automobile du Qubec
P.O. Box 19600, Terminus
333, boulevard Jean-Lesage
Qubec (Qubec) G1K 8J6

Service de l'valuation mdicale
Service de l'valuation mdicale (act. 5699)
Socit de l'assurance automobile du Qubec
P.O. Box 19500, Terminus
Qubec (Qubec) G1K 8J5

For other contact information, follow this link: http://www.saaq.gouv.qc.ca/en/reach_us/index.php

Eligibility

A holder of Quebec driver's license.

Fees

For a complete table of fees related to driver's license, follow this link, http://www.saaq.gouv.qc.ca/en/driver_licence/fees/index.php

Validity

This license will be valid for a period of up to one year.

Documents to Use

Please attach documents which can be used by people who would like to follow this procedure.    

Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Instructions

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Need for the Document

In times when your driver's license was lost or stolen, you must replace it with a new one because you cannot drive in Quebec without a license.

Information which might help

Enter other informations which might help

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Lost or stolen Driver License: http://www.saaq.gouv.qc.ca/en/driver_licence/lost_stolen.php
SAAQ: http://www.saaq.gouv.qc.ca/

Others

More information which might help people.