Qatar - Appeal against Rejected Licenses or Rating Assessment of Hotel Establishment

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Procedure

Apply In-Person:

1. To appeal against rejected licenses or rating assessment of hotel establishment, applicant has to visit the National Tourism Council (NTC) office.
2. For National Tourism Council (NTC) office contact click here: Contact link
3. Obtain the application form from the respective officer at NTC office.
4. Now complete the form with necessary information and make sure you have all the documents in hand that are listed under the “Required Documents” section of this page.
5. After filling the form, attach the documents mentioned in the required documents section below with the completed application form.
6. Check the application form and then submit it to the respective officer in the NTC office. The address is mentioned in the office locations & contacts section below.
7. Now the authorities will verify your application and validate the submitted documents.
8. After the verification process, your request will be taken into consideration.
   

Apply Online

1. To appeal against rejected licenses or rating assessment of hotel establishment through online, visit the following link: online portal
2. If you already have an account, please using the credentials of the National Authentication System (NAS).
3. If you don’t have an account, visit the nearest NTC office and create the new account.
4. After successful login, please choose the hotel establishment for which you want to place an appeal.
5. In the next page, complete the form with necessary information then you can upload the required documents mentioned in the required documents section below then click on applicable button.
6. Once you complete this, you will be redirected to a screen in which you can review your information.
7. After reviewing your information, click on applicable button to submit your application.
8. Now the authorities will verify your application and validate the submitted documents.
9. After the verification process, your request will be taken into consideration.

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Required Documents

• Copy of applicant Qatar ID card.
• Tourism license.
• Copy of Commercial permit.
• Copy of commercial registration.
• Copy of establishment ID card.
• Supporting documents (if any).

Office Locations & Contacts

National Tourism Council (NTC) - Head Office
Doha, qatar
PO Box: 24624
Doha, qatar
Phone: +974 – 44997499;
Fax: +974 – 44991919.
Email Id: [email protected]
webiste: Link

Eligibility

• Establishments that have valid commercial permit and commercial registration are eligible to appeal.

Fees

• No fees are required for this service.

Validity

• Appeal within 30 days of receiving the notification of this decision.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The processing time is between three to five days. This time may vary depending on the availability and correctness of the information provided.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type=’website’>video ID|width|height<&/video&> from external websites.
Please remove the ‘&’ inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url ‘http://www.youtube.com/watch?v=Y0US7oR_t3M’ Video ID is ‘Y0US7oR_t3M’.

Instructions

• Applicant shall submit a request to the National Tourism Council (NTC) to appeal against rejected licenses or rating assessment of hotel establishment.
• Applicant must be listed as either owner, partner authorized signatory for the hotel establishment on the commercial registration.
• Applicant Qatar ID card, commercial registration, commercial permit, establishment ID must be valid for at least one day on the day of submission.
• In case NTC does not respond to the appeal application within 15 days of application receipt, the application shall be considered rejected.

Required Information

• Name of the applicant.
• Address.
• Phone number.
• Email ID.
• Qatar ID card.
• Commercial permit number.
• Commercial registration number.
• Establishment ID card number.

Need for the Document

• An appeal need to be submitted for rejected license applications or because of rating evaluations.

Information which might help

• The NTC has the authority to abandon the candidate or take any official action against forgery or manipulation of data by the applicant.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.