Wikiprocedure

Punjab - Complaint about Faulty Electricity Meter

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ProcedureEdit

Apply In-Person:

  1. Approach the Punjab State Power Corporation Limited (PSPCL) to register your complaint regarding the faulty electricity meter.
  2. Refer to the “Office Locations & Contacts” section in this procedure to see the address.
  3. Consult the respective person in the electricity office who takes the complaint.
  4. Record your complaint as per their guidelines.
  5. Once the complaint is recorded, the consumer will be provided with a receipt or acknowledgement which needs to be kept safe until it is required.
  6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
  7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.


Apply Online: - Punjab Complaint about Faulty Electricity Meter Online with Images

  1. You can file a complaint to the Punjab State Power Corporation Limited (PSPCL) by navigating to this link Link
  2. Enter your name, mobile number and the OTP you’ll receive.
  3. After signing in fill out all the details asked in the form. Refer to the “Required Information” section in this procedure to fill the required details.
  4. You can even attach the photo proof about faulty electricity meter/bill as a proof. Please make sure you have all the documents listed in the “Required Documents” section of this page.
  5. After filling out all the details and uploading required photos or documents, click on the submit button.
  6. The complaint is now fully submitted.
  7. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.


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Required DocumentsEdit

  • Original or Xerox of electricity bill
  • Card issued by electricity board
  • Aadhar card


Office Locations & ContactsEdit

Punjab State Power Corporation Ltd
The Mall, PSEB Head Office, Patiala, Punjab 147001
Customer Care Phone Numbers and Contacts
Phone: +91 1752225230
Contact link: Link

EligibilityEdit

Consumers whose meter are damaged and show fault readings can apply for this complaint


FeesEdit

The fees and payment depends on the respective electricity board and respective state.


ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever


Documents to UseEdit

Please attach documents that can be used by people. e.g. links


Sample DocumentsEdit

Please attach sample completed documents that would help other people.


Processing TimeEdit

The process takes up to 1 month of time or more.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


InstructionsEdit

Please provide other instructions related to the certificates/documents.
e.g. the state office holds birth records since January 1908.


Required InformationEdit

To apply Online:

  • Company Name

(Enter the company name you want to complaint about and are having issue with. Eg. Punjab State Power Corporation [PSPCL]).

  • Compaint Subject

(Share the exact problem or issue that you’re having. Eg. Unexpected hike in electricity bill).

  • Complaint Details

(Provide detailed information about your complaint as add as much information as you can. Do not add/share your highly private information like phone number, credit card details etc.)

  • Country

(Choose your country from the dropdown)

  • Address (optional)

(You can also provide the address of the company you’re complaining about for additional information and for the ease of the customer care).

  • Confirmation Code


To apply In-Person:

  • Customer ID number
  • Meter Number
  • Telephone number
  • Address
  • Brief details of the complaint


Need for the DocumentEdit

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.


Information which might helpEdit

Enter other informations which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More information which might help people.


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