Portugal - Apply for a Citizen Card (Cart'o de Cidad'o)

ProcedureEdit

You are a national citizen, resident in Portugal or abroad. Or you are a Brazilian citizens under the Porto Seguro Treaty and have valid residence permit in Portugal.

You can apply for a Citizen Card (Cart’o de Cidad’o) from the 20 days after your birth registration. Please follow the below guiding to apply for a Citizen Card:

Prepare the required documents

Your Identity card (*)
Your Taxpayer Card (*)
Your Social Security Card (*)
Your Health Use Card and/ or other health care system that you have (*)
Your Voter Card (*)
Your valid residence Title for citizens covered by the Porto Seguro Treaty (if applicable)

(*) The non-existence or loss of any of these documents does not prevent the application for Citizen Card.

If you are under 12 years old, you must prepare your Identity Card (if have) with legal identification document of your parent or legal guardian as their Identity Card, Citizen Card, Residence Certificate or registration document at the Consulate.
If you are over 12 years old and you do not present your Identity card, you must present at least one supplementary document as residence certificate, driver’s license, passport or document of registration with the Consulate.
On the other hand, you can present two original document of your relatives as Identity card, Citizen Card, Residence Card or document of registration with the Consulate, if you do not want to be accompaniment with your family or with two authorized witnesses when applying.

Scheduling (optional)

To schedule the date of your service you must call or send an email, indicating your Full name, desired date, time, what store of the Citizen or Conservatory intended and your phone number.
Confirmation of the requested appointment via telephone will be made immediately and confirmation of the requested scheduling by email will be provided as soon as possible, in order of incoming emails.
- Through the Internet Portal: link
- By the email of the Scheduling: [email protected] or the email of the Citizen Contact Center: [email protected]
- By phone:
  - By the Registration Line: 21 195 05 00
  - By the Citizen Contact center: 300 003 990

Visit a suitable office that provide the Citizen Card service

If you are under 12 years old, you must be accompanied with your family (parent, legal guardian).
Other cases will depend on that you can present your identity card or not.
You can apply for a Citizen Card follow the above scheduling (if have) or at the offices:
- The Registry and Notary Institute (IRN) offices: link
- The shops and Citizen Spaces that provide the service: link
- The Agency for the Modernization and Quality of Citizen Services (RIAC) offices: link
- Portuguese Consular Posts: link
Present the required documents and follow all of officer’s guiding to apply for a Citizen Card.
Take your option of delivery, pay the applicable fee and wait for your Citizen Card delivery.

Required DocumentsEdit

Your Identity card
Your Taxpayer Card
Your Social Security Card
Your Health Use Card and/ or other health care system that you have
Your Voter Card
Your valid residence Title for citizens covered by the Porto Seguro Treaty (if applicable)

Office Locations & ContactsEdit

The Registry and Notary Institute (IRN) offices: link
The shops and Citizen Spaces that provide the service: link
The Agency for the Modernization and Quality of Citizen Services (RIAC) offices: link
Potuguese Consular Posts: link

EligibilityEdit

A national citizen, resident in Portugal or abroad.
Are a Brazilian citizens under the Porto Seguro Treaty and have valid residence permit in Portugal

FeesEdit

Up to 25 years old:

Normal order with delivery in national territory - € 15.00
Normal order with delivery abroad - € 20.00
Urgent request - € 30.00
Extreme urgent order with delivery on day or within 1 business day - € 50.00
Urgent order with delivery abroad - € 45.00

From 25 years old:

Normal order with delivery in national territory - € 18.00
Normal order with delivery abroad - € 23.00
Urgent request - € 33.00
Extreme urgent order with delivery on day or within 1 business day - € 53.00
Urgent order with delivery abroad - € 48.00

First Request:

First order up to the age of 20 days with delivery in nation territory - € 7.50
First order up to the age of 20 days with delivery abroad - € 10.00

External Service:

Request for external service is € 40.00, which adds to the card issuance fees

ValidityEdit

Up to 25 years old: 5 years
From 25 years old : 10 years
Brazilian citizens under the Porto Seguro Treaty – the date of validity corresponds to that of the Residence Card

Documents to UseEdit

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Sample DocumentsEdit

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Processing TimeEdit

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InstructionsEdit

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e.g. The state office holds birth records since january 1908.

Required InformationEdit

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e.g.
1. Date of Birth.
2. City or County of Birth.

Need for the DocumentEdit

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Information which might helpEdit

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External LinksEdit

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OthersEdit

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