Philippines - Online National Bureau of Investigation (NBI) Clearance

STEP 01: Before you proceed in applying for an NBI clearance online, make sure that you have all the necessary requirements with you. To know which document you will need, please check out this link :Required Documents NBI Clearance

STEP 02: Set up an appointment with NBI. Appointments are booked online. Visit NBI’s website Apply Online.

When the page loads, the Data Privacy Statement pop up will appear, click the “I AGREE” button (Encircled in WHITE) to proceed.

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STEP 03: Another pop up will appear containing latest advisories from the NBI, simply click the “CLOSE” button (Encircled in WHITE) to move on with your application.

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STEP 04: If this is your first time requesting an NBI Clearance. You will need to register an account first. To do this, complete the registration form.

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STEP 05: Do not forget to tick the “READ and ACCEPT TERMS OF SERVICES” box (Highlighted in WHITE) and the captcha “I’m not a robot” box (Highlighted RED).

When you’re done, click the “SIGN UP” button (Highlighted with BLUE box).

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STEP 06: After verifying your account, go back to NBI’s website clearance.nbi.gov and this time sign in to your account. Enter your email address (the one you used when you registered), your password and then click the “SIGN IN” button (Highlighted in WHITE box).

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STEP 07: Once signed in, click the “EDIT INFORMATION” button (Highlighted in WHITE box).

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STEP 08: Provide all the needed information. Once you are done, click the “SAVE INFORMATION” button (encircled in YELLOW).

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STEP 09: After saving, a pop up will appear containing a summary of all the information that you have provided.

When you are done reviewing the information, click the “Submit” button (Encircled in YELLOW).

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STEP 10: You will see a confirmation that your profile have been updated successfully, see message highlighted in LIGHT GREEN box.

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STEP 11: Now, you may proceed with requesting clearance online. Click the “APPLY FOR CLEARANCE” button (Highlighted in WHITE box).

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STEP 12: In the pop up, indicate the type of valid ID you will be presenting for the procedure (you will be asked to show the same ID on the day of your appointment). You will also need to provide the ID number. After that, click the “I Agree” button (Encircled in YELLOW).

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STEP 13: A reminder about the importance of the reference number will appear. Once you are done reading, click the “Close” button (Encircled in YELLOW).

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STEP 14: Next, you will need to set up the details of your appointment. First, select an NBI Branch where you would like to apply. Use the drop down menu for this action (Encircled in RED)

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STEP 15: After choosing a branch, you will then need to select a date and time for your application. You can see inside the YELLOW box all currently available date and time. Simply click the slot of your choice to proceed.

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STEP 16: You will see on the right side of the page, a summary of your schedule and payment details (Highlighted in YELLOW).

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STEP 17: Inside the YELLOW box are ways on how you can pay for your clearance. You may click on the boxes with different payment modes to know specific details about the payment process.

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STEP 18: In order to complete your transaction you will need to pay for the clearance before the deadline. And when you pay, you will be asked to indicate the reference number of your transaction on the payment form. To view your reference number, click the “Transactions” button (Highlighted with WHITE box).

The reference number can be seen on the summary of transaction (Highlighted with RED box).

Your transaction status will be labelled ‘Paid’ once your payment has cleared (Encircled in GREEN).

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STEP 19: On the day of your appointment, do not forget to bring a valid ID (the one you provided on Step 12) and your reference number written on a piece of paper.

STEP 20: They will take a photo of you, scan your fingerprints and save a digital copy of your signature.

STEP 21: If your application resulted to 'No Hit' that means you have no criminal record. You may now proceed to the printing area and collect your NBI Clearance. For those who got a ‘With Hit’ result, you will need to come back as advised by the clerk. Take note of the date and keep your receipt, you will need it when you collect your clearance.